Verna
CAUTION!! The Rubber Attached To The Generator Could Prove FATAL!!
Even though I own a colloidal silver generator, I bought this particular generator because of the timer (set-it-and-forget-it feature) that comes along with it. The timer goes off automatically once the silver is finished brewing. However, the generator comes with a plastic bubbler attached to it. This bubbler hangs in the distilled water, circulating the water around for the entire 3 hours while the colloidal silver is brewing. This means that the end results will be contaminated with whatever harmful/poisonous substance emanates from the plastic bubbler. Studies have listed some dangerous side effects of plastic (some of which can lead to CANCER). So, I reached out to the company to share my concerns about the plastic bubbler and they said that “the materials used in our bubbler are carefully selected for their compatibility with colloidal silver production and are not made of harmful materials.” So, for my personal satisfaction, I asked this company to share the materials used in the production of their bubbler. I waited and waited and waited for their response but they never responded. This led me to write this review. I reluctantly took their word for it. So, from the first batch I brewed, I gave some to my cat but I became concerned after it made him sick. In the meantime, my cat kept getting progressively worse and eventually died. I have been using store-bought colloidal silver successfully for many years. After Covid struck, I decided to make my own, using a generator from another company, again, with great results. However, after brewing my first batch with the generator bought from this company, I gave it to my cat, and he is now dead.
Response from The Silver EdgeDec 6, 2023
Dear Verna, I am the owner of The Silver Edge, and I would like to address your concerns regarding our Micro-Particle Colloidal Silver Generator. I'm genuinely sorry to hear about the unfortunate experience you had, and I want to assure you that we take customer feedback very seriously. First and foremost, I'd like to clarify that the tubing used in our generator's bubbler is not plastic; it is made of High-Temperature Abrasion-Resistant Soft Rubber, specifically designed for food, beverage, and dairy applications. This tubing is FDA-listed and free of plasticizers like DEHP, ensuring it won't impart any taste or odor to the fluid passing through it or that comes in contact with it. We are committed to providing safe and reliable products to our customers. I want to emphasize that the materials used in the production of our generator are carefully selected to ensure compatibility with colloidal silver production and to avoid any harmful substances. I apologize if there was any delay in our response to your inquiry; this is not typical of our customer service, and I will personally investigate why you didn't receive a timely response. Regarding the unfortunate situation with your cat, I sincerely empathize with your loss. It's important to note that colloidal silver, when properly produced and used, is generally considered safe for humans and animals. However, I cannot confirm any direct link between our product and your cat's illness or passing. Our product has undergone rigorous testing and is used by many satisfied customers without any adverse effects. I will be reaching out to you via email to address your concerns further. Please be assured that we are committed to ensuring our customers' well-being and providing the highest level of service and product quality. Thank you for bringing your concerns to our attention. Sincerely, Jeff