As the premier provider of high quality window film installation for the Spokane metro area and the Inland Northwest, Therma Shield Solar Control has been proudly serving our clients for over twenty five years with integrity and unmatched customer service. I will be personally installing your window film because I feel you should benefit from my 28+ years of window tinting experience. Don't settle for less!I believe in treating my customers the way that I like to be treated. To me, that means treating them with honesty and integrity, promptly returning calls or emails, showing up at the time and date agreed upon, and doing the best possible window tint installation for the agreed upon price. I am sure that you will be delighted with your window film installation, but if you are not--for any reason--I will work with you until you are. I back up my work with a "no questions asked" lifetime workmanship warranty. At Therma Shield Solar Control, "customer service" is more than just a catch-phrase. We specialize in flat-glass filming because automotive window tinting is very different from residential and commercial window tinting. Many of my competitors deal primarily in auto tinting and offer residential filming "on the side". I have always felt it best to specialize in flat glass window filming, and thereby offer my clients the best possible installation quality and attention to detail. Call (509) 466-3975 for your free estimate today!For your protection, I encourage you to make sure that any window film contractor you consider hiring is properly Licensed, Bonded, and Insured. Use the links on our website to check our credentials with Washington State Department of Labor and Industries, to check our Idaho contractor credentials, and our A+ rating with the Better Business Bureau.
Therma Shield Solar Control (thermashieldspokane.com) has 326 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
Also known as
thermashieldspokane.com
Website
thermashieldspokane.com
Category
Construction Services
Location
Chattaroy, Washington
Listed on Five Star Index
2026
About these reviews
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The company replied to 81% of reviews.
Latest
Most recent review: October 2026.
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They were congenial, worked very quickly and cleaned up before and after
installing their product. And, our windows look great!
Response from Therma Shield Solar ControlAug 16, 2016
Thank you, Anna, for taking the time to review us. I'm glad that we were able to make your signage "pop" with the Panorama Slate 10, and solve some heat and glre issues for you too. It was a real pleasure meeting and working with you. Please be sure to let us know if we can assist you in the future.
Thank you,
Alex, Laura, and Gunner
RJ
Randi J.
Last Interaction left a sour taste
The product was great. Folks were really helpful and timely on things. My biggest issue is the last email exchange I received from the owner. I got a Sunday afternoon email, with a cold demand to pay and a 'threat' to charge my account on file (without my permission to keep my financial info, btw) by end of the following day. I found the tone of the email less than professional considering the work was just performed and there wasn't anything about my behavior to conclude that I wasn't timely on paying the balance. A phone call and/or a more professional email would have improved my experience.
Response from Therma Shield Solar ControlAug 1, 2016
Randi,
I am glad that you loved your decorative film, and that you appreciated how helpful and timely we were! Although unexpressed, I am sure that you also appreciated the tremendous amount of time and energy on our part that went into helping you find a decorative film that you liked, and the eight separate estimates that were generated during that process. You will note that your estimate(s) denote the payment terms as "Net on Completion".
On completion of the job, at 1:30 pm on Thursday, July 28th, we attempted to contact you through your office, as well as on your cell phone, so that you could tender payment. We left you messages both places, and you did not respond. You were sent an invoice by email later that evening when I got back to the shop, to which you also chose not to respond. By the time that I sent the email on Sunday, July 31st that so offended you, over 72 hours had passed without payment which, no matter how you want to parse it, cannot possibly be considered "paying in a timely manner".
I am truly sorry that you found the "tone" of the email so offensive. I wrote the email in question, and I am sure that a careful re-reading of it will show neither ill will nor "threats" on my part, but I will remind you here that I am running a business, not a charity, and that to stay in business, I need to get paid in the manner specified. Further, your explicit permission to keep your card information on file was not necessary, as it is common pattern and practice in almost all industries of which I am aware, to keep such information on file until final payment is tendered. Surely you have rented a car or a hotel room at some point? In any case, thank you for giving us the chance to improve our terms of service which now explicitly state that such information will be kept on file until final payment is made.
Sincerely,
Alex
KB
Katrina B.
Quality Work and Great Customer Service
Thelma Shield is owner operated so Alex and his partner/wife naturally take pride in their work. I appreciated that they were always on time, both with the estimate and with the installation.
Response from Therma Shield Solar ControlJul 6, 2016
Thank you for taking the time to review us, Katrina. It was a pleasure meeting and working with you, and I know that both the Panorama Slate 10, and the ASWF Reflection 20 will keep you much more comfortable. We look forward to working with you on any future window filming projects.
Alex and Laura
GA
Gabriel
Great Service
Worked hard on a tough set of windows up high in our house. Took great care with our interior and floor. Nice project, paying dividends immediately.
Response from Therma Shield Solar ControlJun 30, 2016
Thank you, Gabriel, for taking a moment to give us your feedback. I think you chose well--the Panorama Slate 10 will help keep things far cooler for you. Please be sure to let us know if we can be of service to you in the future.
Alex
JC
Janet C.
very professional, great job
Therma Shield, was on time, completed their work in a timely manner and kept to their estimate. Very pleasant. I would recommend them to anyone with confidence.
Response from Therma Shield Solar ControlJun 30, 2016
Janet, thank you for your feedback. I'm glad that the Solar Gard Clear Frost was a good fit for your business. Be sure to let us know if we can help you in the future.
Alex
RD
Ronnie D's Drive In, I.
Excellent Customer Service
I contacted this company after an internet search and could not be happier with their quick, honest and professional service. I would wholeheartedly recommend them !
Response from Therma Shield Solar ControlJun 16, 2016
Thank you for your feedback, Kevin. It was a real pleasure meeting and working with you! Please let us know if we can be of service to you in the future.
Alex
HF
Helen F.
Great Service
I'm very happy with the service and product I received from Therma Shield.
Response from Therma Shield Solar ControlJun 14, 2016
Thank you for your feedback, Helen. It was a pleasure meeting and working with you.
AM
Alan M.
My Windows!
Alex was (and is) great to work with and does what he says he is going to do. He communicated very well and made recommendations on what film to install based on his many years of experience. When he showed up at the job site he was well prepared and ready to work. When the job was completed he explained how to to take care of the Window film and then cleaned up the job site before leaving. I would recommended Alex (Therma Shield) to everyone. His work and the products that he sells are of the highest quality. Alex and his wife are good people and I feel very fortunate to have found a great company to work with. Oh and the Windows look great!!! -Alan
Response from Therma Shield Solar ControlApr 15, 2016
Thank you for your feedback, Alan. It was a true pleasure meeting and working with you, and we look forward to taking care of any of your future window tinting needs.
