As the premier provider of high quality window film installation for the Spokane metro area and the Inland Northwest, Therma Shield Solar Control has been proudly serving our clients for over twenty five years with integrity and unmatched customer service. I will be personally installing your window film because I feel you should benefit from my 28+ years of window tinting experience. Don't settle for less!I believe in treating my customers the way that I like to be treated. To me, that means treating them with honesty and integrity, promptly returning calls or emails, showing up at the time and date agreed upon, and doing the best possible window tint installation for the agreed upon price. I am sure that you will be delighted with your window film installation, but if you are not--for any reason--I will work with you until you are. I back up my work with a "no questions asked" lifetime workmanship warranty. At Therma Shield Solar Control, "customer service" is more than just a catch-phrase. We specialize in flat-glass filming because automotive window tinting is very different from residential and commercial window tinting. Many of my competitors deal primarily in auto tinting and offer residential filming "on the side". I have always felt it best to specialize in flat glass window filming, and thereby offer my clients the best possible installation quality and attention to detail. Call (509) 466-3975 for your free estimate today!For your protection, I encourage you to make sure that any window film contractor you consider hiring is properly Licensed, Bonded, and Insured. Use the links on our website to check our credentials with Washington State Department of Labor and Industries, to check our Idaho contractor credentials, and our A+ rating with the Better Business Bureau.
Therma Shield Solar Control (thermashieldspokane.com) has 326 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
Also known as
thermashieldspokane.com
Website
thermashieldspokane.com
Category
Construction Services
Location
Chattaroy, Washington
Listed on Five Star Index
2026
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The company replied to 81% of reviews.
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Most recent review: October 2026.
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Great job on the install. Family run operation that is excellent to work with. Hard to find quality like this these days. Thank you Alex and Team!
Response from Therma Shield Solar ControlApr 2, 2022
Chris,
Thank you for taking a moment to share your thoughts on the window film and our company. For our part, it was a real pleasure meeting and working with you! The Panorama Slate 10 was a great film choice to solve the very different issues in two different suites, and we appreciate you letting us get in on a weekend to install the film to minimize disruption to customers or staff. Please be sure to let us know if we can assist you in the future in any way.
Thank you,
Alex, Laura, and Gunner
KA
Karen
Their installation was great, but their product recommendation terrible
Their installation was great - in terms of no bubbles and efficiency. What wasn't great is that they didn't listen to what I wanted and recommended a product that didn't suit my needs at all. The first thing that I told the owners was that I removed all my blinds 4 years prior because I loved the sunlight, yet they recommended a dark tint that didn't allow any sunlight in. Mid installation, I told them I thought the tinting was too dark but they kept going rather than stopping and really having a conversation. They told me I would get used to it. The tinting made my home unbearably dark. We went from rarely turning lights on during the day, to the next morning having to have them on all day, in spite of it being a 100% sunny day. They charged an arm and a leg for removal, and took zero ownership for recommending a product that didn't suit our needs or for not stopping and re evaluating when I said it was too dark. Because of the expense of removal, we left the dark tint on our bedroom windows. Our bedroom is so dark. Such a waste of money and disappointment. I would not recommend.
Response from Therma Shield Solar ControlMar 14, 2022
Karen,
We hope you and your family are doing well. We are also very sorry to hear that you remain unhappy after we worked so hard to accommodate you. As this job was completed 5-30-2021, it is possible that some of the finer details involved have faded due to time, but I would like to refresh your memory with the following facts.
When you contacted us, you indicated that you had a terrible problem with heat and glare on your West facing windows, and when we came out to do your estimate, we left you with samples and specifications of the four films that we stock that stop the most heat and glare. Among other things, I took time to show you how to view those samples to get the best idea of how they would look installed on your windows and there were also instructions to this end in the information packet that we left with you.
Eventually, you chose the Panorama Slate 10, and the job was scheduled for May 29th and 30th, 2021. On the first day, we started with your kitchen garden window. We had just completed that window, and, as you were leaving to run an errand, you stopped and commented on how "dark" it was. I did mention to you at that point that most folks get used to the film, as within 2-3 weeks it becomes the "new normal" for them, which is absolutely true. You will recall that I offered then and there to stop the installation and give you time to consider another film, and also offered to pull the film off for free if you had us do it at that time because it hadn't had time to set up yet. Instead, you told us to proceed and we did, finishing the rest of the kitchen windows, the master bedroom and bath, (Panorama Slate 10), the formal dining room, and the entry windows (Panorama Slate 20), as well as having us remove pre-existing film in the living room (at no additional charge) before knocking off for the day.
That evening, we received an email from you expressing your dissatisfaction with the Panorama Slate 10 - and, quoting from your email, you said "I think I made a really poor choice...", and went on to ask us to bring some samples of Slate 40 and Sterling 60 or 70 to the job site the next morning, which we did.
When we arrived, the first thing you did was apologize profusely and said several times to us - and I am paraphrasing here - "this is not your fault at all! I just picked the wrong film". We then sat down with you and your husband and went through the new film samples with you and discussed your options moving forward. In the end, you decided to have us remove the Slate 10 from the kitchen windows, but to leave it on the windows in the master bedroom and bath. At that time, you also stated that you were very happy with the Slate 20 on the dining room and entry windows and asked us to install Slate 20 on your children's bedrooms upstairs. We discussed the charges ($602.80) for removing the film in the kitchen which involved removing and replacing latch hardware on multiple panes, pulling and re-installing the vinyl grids from two French doors, removal of the film, scraping off the adhesive from the 12 panes involved, and cleaning them. This represented several hours of work for the two of us and you seemed to think it was a fair price for the work involved at the time. We finished the removal and installation for the day as you had requested, and, at the end of the day, you paid us and signed the work order indicating you were satisfied with the work performed.
Before we left, you said that you would be in touch to let us know which of the new samples you wanted to install on the kitchen and living room windows. Instead, this is the first we have heard from you since then. While we appreciate your compliment on our efficiency and the quality of our work, we are saddened that you did not reach out to us to indicate your dissatisfaction in some way other than giving us our first and only 1-star review. We would have welcomed the opportunity to continue to work with you until you were satisfied.
We wish you the best of luck in the future,
Alex and Laura Draeger
CC
Christian C.
I was VERY impressed with their level…
I was VERY impressed with their level of professionalism from the very beginning. They stayed in constant contact, and were very thorough in pricing and different products explanations. The Install job was top notch as well.
Excellent communication- I would highly recommend them to anyone.
LB
Linda B.
Recommended
Alex and his team were wonderful. Alex kept in touch regarding our installation date, answered all my questions about the various films. On our installation date he and the crew arrived on time, did a perfect job and left our home as they found it but with uv protected windows. I’m happy to recommend him.
NE
Newberry
Look no further!!!
I am beyond impressed and happy with my tint and feel like I have new windows. I have been searching for a window tint company and asking for referrals for four years. I highly recommend using this family owned business as your window tint professionals. I recommend them 100%!
AM
Alexis M.
We are now forever customers!
This is a wonderful family owned business! They were extremely professional and sent out tint samples immediately. They were prompt and did an amazing job installing the tint. All of this and when I saw how beyond reasonable the price was, I was blown away. Any and all tinting I need in the future will be done by this company. 10/10 recommend!
RA
Ray and Barb D.
Wow what a difference
This is the second home that Therma Shield has installed their product on and would recommend them highly. They rank 10 out of 10 for customer service and professionalism. Thanks so much for making another home so warm feeling.
DE
Debbie
they arrived just when they said they…
they arrived just when they said they would and completed the work timely. They cleaned up and left no evidence that they had even been in my house. The repaired window tinting looked exactly like the existing windows , just as they promised.
