Charles
Exceptional support for an open box purchase
I recently purchased an open box set of Morimoto headlights for my Toyota Tacoma from The Retrofit Source. Upon arrival, I discovered one of the necessary adapters was missing. I reached out to their customer support team, and I was blown away by their responsiveness. Even though it was an open box item, they didn't treat it as 'final sale' or 'as-is'—they immediately located the exact part I needed and shipped it to me the same day I contacted them. Their team went above and beyond my expectations to ensure my install wasn't delayed. It’s rare to find this level of accountability and speed in the automotive industry. I’ll definitely be a returning customer!
Response from The Retrofit SourceMar 28, 2026
Thank you for sharing your experience with our open box Morimoto headlights. We're thrilled our team provided exceptional support and same-day shipping for your missing adapter.



