The Raw Food WorldReviews of therawfoodworld.com

They offer a wide variety of trustworthy products, good value and unbeatable sales. 4 stars is because you can't be in a hurry and shipping costs are a little rough.

trustworthy,great products and prices

Over the last few years I have ordered from The Raw Food World quite a few times. I have been pleased overall. I also like that they let you know if something is on sale, what the expiration date is.

The person that helped me over the phone was really excellent. Very helpful - made a big difference. The product arrived timely and was everything I had hoped it would be.

Hello, I spend over $100 at RawFoodWorld almost every month and I would really appreciate free shipping offered over a certain level. Sunfood now offers free shipping over $59 and I have been taking advantage of it.

I'm 87 years old and a friend thought I should try your B-12 patches as they'd helped her. I'm having a lot of emotional problems right now, not physical problems and so I tried the patches but as soon as I tried the patch I got a headache or my vision seemed to be bothered so I removed the patch for now. Am I doing something wrong or what should I do?

The Raw Food World has great products and very generous special offers and, despite being in the UK, I would gladly order from them a lot more than I do. If everything is in stock and there are no issues, it works great. However, the customer service is pretty poor, which means that from now on I'll only order from them when I really can't get a product from anywhere else - there's only one product that falls into this category that I would need to buy once every couple of years. When I have had issues over the years, I've found that emails don't get responded to promptly, if at all. Because it's been impossible to resolve issues by email, I've ended up having to call them and, while my issues have been resolved, the attitude I've met with hasn't been very friendly or apologetic and I wouldn't say I've come away thinking customer service is a priority for them. It's a shame. Edit - I just saw Matt's response to a poor review re customer service below so have upped my review to 4 stars as customer service issues seem to be being resolved, which is great news.

Over all I love RFW! Love the at cost specials! I did noticed their https needs to be updated the cart is kinda a pain.