Christianne K.
Products great!--Just Hope you dont need customer service for anything!
I love the products but, the customer service is not good. I am not sure if its the handful of negative experiences I have had that is mounting to frustrations and dread of needing to connect with someone or if the service is getting progressively worse. Wait times to speak to customer service via phone is 10+ minutes. Emails if they get responded to; Its like pulling teeth to get things done. Grateful for the desire to give feedback, makes me think that the guys over at Raw Food World seek to improve. Which is a good thing because they have a great product line and it would be a shame for the other Raw Food sites popping up to take business away from Raw Food World for very fixable issues like managing, organization and customer service.


