Jeff W.
very difficult to cancel they have took…
very difficult to cancel they have took over a week to respond to my cancelation request, they missed sending me a monthly report there was disryption when my origivnal account rep left the company and didnt hear frm them for awhile.. I had a couple of companies working on my seo. it's difficult for me to identify how much of their work contributed to rankings. i do feel they did well when working on my account when active. however, when it came time to cancel it has been difficult they will charge you for another month. and when i disputed that the rep harassed me calling me multiple times in a row so I can acknowledge a cancellation email. when i said i would be leaving a bad review he responded that they a re a digital marketing company and would leave my business bad reviews in retalliation. what!?.. horrible cancelation experience. I'm looking into reporting them to every organization i can find bbb, ftc, for the nonstop calls i had received bc i wanted to cancel and collect another months fee. granted it's their policy. but I don't feel like they upheld their end when I requested to cancel by email and it took them 8 days to respond. and for the disruption in service when transitioning account managers. I'll admit i was unprofessional and rufe but it bc they were rude with me when I told them numerous times to cancel and they continued to try and talk and keep me on board.
Response from The Ranking GeeksAug 20, 2025
Kindly call on the number mentioned on our website and we will be able to take care of this. Regret the inconvenience caused


