The Pro's Closet Reviews | Read Customer Reviews of theproscloset.com

The Pro's ClosetReviews of theproscloset.com

4.4343 reviews
Bicycles
1101 E 126th Avenue Unit 190, Thornton, Colorado

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The Pro's Closet

About The Pro's Closet

The Pro's Closet is an online bicycle retailer specializing in Certified Pre-Owned bikes, with a retail showroom in Thornton, Colorado. Since 2006, we've helped cyclists buy and sell bikes and keep great equipment in motion. Our belief is simple: bikes are meant to be used.What does Certified Pre-Owned mean?Every used bike we sell goes through TPC's Certified Pre-Owned process. Our team cleans, professionally inspects, services, tunes, and tests each bike. Bike listings include specifications, photos, and condition details so you can get to know the bike before making it yours. Learn about our Certified Pre-Owned process.Sell or trade in your bikeReady for something different? Submit an eligible bike, frame, or wheelset to TPC for an offer. Depending on your item and offer, options may include cash, store credit, or consignment. We handle the listing and resale process, so you can skip managing a private sale. Explore Sell and Trade options.Real riders. Real help.Our Ride Guides can help you compare bikes, understand sizing and specifications, and navigate your purchase. Shop online or visit our Thornton showroom, conveniently located between Denver and Boulder, for bike test rides, expert advice, and order pickup.Eligible purchases can be returned within 30 days of delivery, subject to our return policy. Please review eligibility, item-condition requirements, and return-shipping details.More riding. Less guesswork. Find your next bike at The Pro's Closet.Explore used road bikes, mountain bikes, gravel bikes, triathlon bikes, and electric bikes from brands such as Specialized, Trek, Santa Cruz, Canyon, Pivot, and Cervelo. You'll also find frames, wheels, new and used bike components, cycling accessories, and apparel. Whether you're chasing your first century, another park lap, or the long way home, we're here to help you find your next ride.

The Pro's Closet (theproscloset.com) has 343 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: theproscloset.com
Website: theproscloset.com
Category: Bicycles
Location: Thornton, Colorado
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 8% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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The Pro's Closet reviews

343 approved reviews, newest moderated first

Rick M.
May 18, 2024
Descriptions of bikes were excellent
Descriptions of bikes were excellent to help consumers make a purchase decision. Bike arrived quickly, exactly as described. Easy to assemble and riding within a few minutes. Packaged well, no damage.
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Tim
May 18, 2024
It was quick and the bike arrived and…
It was quick and the bike arrived and was easily processed for my first ride. I'm very happy with it.
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Chris G.
May 18, 2024
Great prices, service and support
I have ordered a number of parts for bike builds from TPC. The parts have always arrived quickly and sold at solid prices. On one occasion, I needed some technical assistance with an item that was an open box order. I was pleasantly surprised by the quality and quantity of tech help on the query. It really bailed me out of a conundrum. I highly recommend TPC.
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Sonoma C.
May 18, 2024
Pro’s closet always comes through
Pro’s closet always comes through, they bought my mtb at a fair price , I used the you tube video to pack it up , easy drop off at UPS and money was in my account within days I buy parts from TPC as well, they are competitive and delivery is fast
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jacob
May 18, 2024
Meh :/
If you wanna get hilariously low balled or REALLY need to sell a bike, go here. Its gotta be hard to run a used bike marketplace, but I’ve also been disappointed in my experiences trying to sell bikes to these people.
Response from The Pro's ClosetMay 20, 2024
Hello Jacob, I'm Nick from The Pro's Closet. I'm sorry to hear our offer didn't meet your expectations. At TPC, we consider a wide range of factors when making purchasing decisions, from model year to current demand, and everything in between. Our team of expert buyers researches each submitted item individually and performs daily market analysis so we can initially put forward our best offer. We understand trying to get the most out of your submission, but we also must take into account our processing costs around shipping and tuning up each item. We strive to make the entire process of selling to us simple and stress-free. If you have further questions regarding your submission, our team is always happy to help. Please contact us at 1-866-401-9636 . Alternatively, you can email us at: [email protected]
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colobo
May 18, 2024
Very knowledgeable staff
Very knowledgeable staff. Good selection of quality bikes. The used bikes were refurbished into excellent condition. In the 3 months since I’ve had my TPC, I’ve had zero issues and it rides ‘like new’. There’s a lot of value in buying from TPC
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Justin B.
May 18, 2024
solid service
solid service, good selection and quick delivery
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CJ
May 18, 2024
Great customer service…
After delivery a representative followed up with me to verify that everything was good with the delivery and asked if I had any tech questions on the bike. They then followed up on my questions. Great customer service!
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