The Points Guy Reviews | Read Customer Reviews of thepointsguy.com

The Points GuyReviews of thepointsguy.com

4.2105 reviews
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The Points Guy

About The Points Guy

The Points Guy (TPG) was created for travelers, by travelers. Founded in 2010 by Brian Kelly, TPG has grown from one traveler's passion for points and miles into a leading travel media platform trusted by millions worldwide. Our mission is simple: help people travel better, spend smarter and explore further.Our team — with a combined 400+ years of travel and credit card expertise — covers everything from credit card reviews and loyalty program strategy to airline, hotel and cruise news. We're travelers ourselves, and we bring firsthand experience, deep industry contacts and rigorous fact-checking to every guide, review and recommendation we publish.Editorial independence is core to who we are. While TPG may earn compensation through partner links, our editorial team alone determines what we cover and how we rate it — our analysis is never influenced by card issuers, banks or advertisers.Beyond travel tips, we believe travel is a force for good. Through initiatives like our TPG Awards and partnerships with charities such as Rainbow Railroad, Make-A-Wish and PeaceJam, we give back to the communities that make travel possible.Whether you're chasing your first free flight or optimizing a decade of points, TPG is here to help you get there.

The Points Guy (thepointsguy.com) has 105 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: thepointsguy.com
Website: thepointsguy.com
Category: Media & Information
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 88% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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The Points Guy reviews

Showing 16 reviews with 4 stars · Clear filters

KEP
Sep 9, 2026
Has been insightful and educational
The information is handy, great insight, I’ve discovered some fun facts and new products that have helped me earn points. Some of the sponsored tools to help redeem points are soso. I subscribed to Point.me paid for a year, only to discover American was not part of the program. I have most of my million miles with American because of work. Bummer. Would have been nice to know that in the write up
Response from The Points GuySep 10, 2026
KEP, so glad you’ve learned some fun facts and found some useful tools, too! I may not be fully understanding your note about American Airlines and Point.me as I think that is on their list of supported programs (https://www.point.me/our-services#programs), but also possible I’m misunderstanding. In any case safe travels and thanks for being a part of The Points Guy! - TPG Team
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Steven V.
Sep 9, 2026
Great Recommedations for Travel Credit Cards
I have used the recommendations for travel credit cards to save significant money on travel. I like the information on ways to save money on travel.
Response from The Points GuySep 10, 2026
Steven, we love to hear that – saving significant money on travel is … significant! Thanks for being a part of TPG! - TPG Team
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BJ
Sep 8, 2026
Chase credit card offer
I read most all articles and found a great credit card offer from Chase with 100,000 points and only a $95 annual fee after spending $5000 in three months.
Response from The Points GuySep 10, 2026
BJ, that really was a pretty amazing offer this summer. So glad you were able to grab that one while it was around!! - TPG Team
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David D.
Sep 8, 2026
As a retiree of 26 years with Amex…
As a retiree of 26 years with Amex travel, this is how I try to keep informed.
Response from The Points GuySep 9, 2026
David, congrats on your retirement and we are thrilled you are spending some of it with us. - TPG Team
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Jin C.
Sep 8, 2026
I mainly interested in how best to use…credit cards for travel
I mainly interested in how best to use my accumulated credit card points for travel. It would be useful if you could do some kind of a chart from time to time summarize in the best ways to use particular cards like Capital Venture X and Chase preferred.
Response from The Points GuySep 9, 2026
Jin, Using them is really the fun part for sure. We do have articles with our favorite ways to use Chase points or Capital One miles … if you are having trouble finding them please shoot us a note and we can help! - TPG Team
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Jean L.
Sep 8, 2026
Sometimes I think there is too much…
Sometimes I think there is too much information...I like the summaries to review and then to click on more detailed articles that go into depth.
Response from The Points GuySep 9, 2026
Jean, thanks for the feedback. You’re totally right, there is always so much going on with points, miles, cards and travel. If you haven’t already found it, our Sunday round-up might be a good match to just see all the week’s biggest news summarized in one place with links like you say to click out and learn more. - TPG Team
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Retriever
Sep 8, 2026
Plenty of information available
Plenty of information available. I would appreciate a “newbie’s “ section as I’ve amassed over 500k Amex points but get confused on the best way to use them. We are recently retired and have limited travel experience we don’t want to just redeem without knowledge or guidance. Also have 300k Hilton and Bonvoy points. Suggestions? Guidance?
Response from The Points GuySep 9, 2026
Congrats on amassing all those points! We offer a few things designed to help folks get started. First, we have a free 10-email series called Points 101 that should be able to help. We also have a free Substack called Talking Points you can subscribe to where we have started doing some free online masterclasses/webinars showing folks how to search for awards, etc. Please feel free to reach out to us for help finding any of those resources and we’d love to help you out even more. - TPG Team
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Joseph
Sep 8, 2026
The Points Guy has guru status when it comes to travels and credit card benefits and promos.
I like that you have insider info and first-to-know info and immediately tell readers.
Response from The Points GuySep 9, 2026
Joseph, aw – you’re the best! - TPG Team
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