thepinkvaultco.comReviews of thepinkvaultco.com

I’ve made two purchases and this is my third however I don’t think I may actually receive this one because they don’t respond to emails and I haven’t received any tracking updates.the shipping had only taken 7 days in the past but this time it hasn’t even shipped out yet and it’s been 8 days in total I am very disappointed and I don’t recommend shopping because it’s too risky.I ordered as a graduation gift for my niece but now I’m afraid I won’t be able to get her a gift or receive the one i ordered

I spent almost four hundred dollars with this company. I did recieve my order fairly quick too. I emailed her and asked if I could send a ring back to exchange for a smaller size and she declined eventhough I didn't even wear the ring and said she doesn't exchange due to sanitary issues. Ok so I ordered a pair of earrings and after that decided to re order the ring in a size smaller before Thanksgiving like a fool and paid full price and let me tell you it took weeks for that ring to come!! I also noticed she sent me a different bracelet than the one she advertises in the tiktok videos lol. The bracelet bent open in the middle but what I got snapped on the side. False advertisement wow. I see some of her pieces other places and she don't custom make anything I believe she orders from another company and overcharges.

Ordered a charger for iPhone 16. They sent a lightning charger instead. They would not answer any messages to fix the mistake. No response. They don’t care.

If I could give it no stars I would. I placed an order a long time ago and never received it. Sent several emails. At least 6-10 and never not one time received a response, nothing. This company is fraudulent.

I placed an order months ago. I tried emailing about an update and got no response. So I reached on on Instagram and Facebook and didn’t get a reply either. I asked for a refund instead of any update as it was clear they weren’t going to respond and they blocked me on their social media. They scam people out of money. You make a purchase and never receive the product. And forget about trying to get any response from them. Don’t shop here. You’ll just be giving away your money.

This company can't take any negative feedback without replying with abuse/insults Avoid this company, shocking customer service.

THE PINK VAULT IS A JOKE NEVER RECEIVED MY ORDER NOONE EVER RESPONDS TO EMAILS STRAIGHT SCAM WHERES MY ORDER!!!

Read the returns policy before odering! You are unable to return even if it arrives damaged! You will get blocked from any of their platforms for mentioning it!