Entire process was very efficient. Appreciated the proof with measurement scale.
Response from ThePinGurusJul 25, 2026
Thank you for giving us the opportunity to serve you! We look forward to working with you again.
DG
darryll G.
The pin was exactly like the proof
The pin was exactly like the proof. Exceptional detail for a small pin. Arrived promptly on the day quoted on the original invoice. Will order from The Pin Gurus again.
Response from ThePinGurusJul 25, 2026
Thank you for giving us the opportunity to serve you! We look forward to working with you again.
LG
Leroy G.
The speed and quality of the soft…
The speed and quality of the soft enamel is truly amazing! I incorporated the liberty bell in my design and even though it wah all metal the bell had the crack in the relief! Do yourself a favor and order from these guys, personal service and promises kept!
Response from ThePinGurusJul 25, 2026
Thank you for giving us the opportunity to serve you! We look forward to working with you again.
LH
Lynne H.
Great service, great quality
The sales leadership team was extremely happy with the quality of the pins we distributed from ThePinGurus last week. I needed pins in about 2 weeks and they delivered! I appreciate the personal customer service, fast turnaround and great product. I won't go anywhere else for pins!
KH
Kurtis H.
Logan was very easy to work with and my…
Logan was very easy to work with and my final product looks great.
JS
Javier S.
Incredible experience with The Pin Gurus!
I had a tight deadline and was scrambling to find a company that could produce custom pins quickly. I found The Pin Gurus through a quick google search online and was immediately impressed by their promise of a 24-hour response — and they delivered! Within a day, I heard from Ben and Logan, and the experience only got better from there.
From the start, both were incredibly responsive and helpful. I requested 5–6 design revisions, and each time, Logan jumped right in and turned around a new mock-up in no time. Not once did I feel like I was asking too much — they welcomed my feedback and made sure every revision brought the design closer to my vision.
Midway through the process, I shared our branding guidelines, expecting Logan to glance at the section I highlighted. Instead, he took the time to read the entire document and proactively created a revision that not only aligned with our brand standards but looked even better than my original idea. That level of thoughtfulness and attention to detail really stood out.
The customer service was top-notch, the creativity was impressive, their pricing is reasonable, and the final product was even better than what I hoped for. If you're looking for a team that’s responsive, talented, and genuinely invested in your project, I highly recommend The Pin Gurus.
Thank you, Ben and Logan — you made a stressful timeline feel easy!
BE
Beverly
The Pin Gurus are awesome!
The Pin Gurus are awesome! I mostly worked with Logan and I have nothing but great things to say. This was by far the fastest turnaround I found with custom pins on this internet. I thought it was too good to be true! But I received them on time and in great condition. They were a hit at my event. Logan did great with all my requests - even some last minute!
JE
Joia E.
This has been the most frustrating…
This has been the most frustrating customer service and product experience I’ve had in awhile. I placed an order for (25) lapel pins for my company on 4/3/24 with a rush order to receive by 4/9/24 and this order still hasn’t arrived. I also reached out multiple times via email and phone to check the status of my order and no one contacted me until I demanded a full refund. They never provided me with a tracking number and have been very unprofessional. Don't be fooled, allow me to serve as your warning. Go elsewhere.