Lyn F.
Grand Canyon photo shoot…
My family booked a Grand Canyon photo shoot with Rosaria for Tuesday June 10, 2026 to commemorate my 70th birthday. There were 15 of us (me, my three children and their families). Rosaria was very pleasant and arrived on time. We were all so excited about viewing the photos. What a huge disappointment. - Of the 250 photos emailed to us, half were in black and white. We never requested black and white photos. - Almost 20% of the photos were single shots of my granddaughter as if this were a modeling photo shoot. She was but one of the 15 of us. - A large portion of the photos were of one family. - There were several shots of the 15 of us, however not a single one showed us facing the camera. I want to see everyone’s faces, not their profiles. - There were minimal photos of the other two families. Some of the photos had a family member cut in half or completely cut out. There were not full body shots. Some photos were so dark that you could not make out the faces. Some of the photos had the subjects so distorted that it appeared as if were were standing in front of a Fun House mirror. Your response to my daughter that the reviewer was “satisfied” with the photos speaks very poorly of your quality control. Our hope was not to be just "satisfied" but to be exceedingly pleased. In my opinion, what we received was not worth the $800+ that my family paid for this photo shoot. My advice - hiring The Photo Experience at your own risk.