Stacey P.
Rough experience
I booked pearl dazzle in April for a July date. Our choreo got moved to August and I advised I'd update at that time. No worries. I submitted email originally, sent text, then got sent to whats app which was a terrible experience. No responses after multiple attempts. Got asked again for a description (third time) ..no sketch..nothing since September 7th even though I understood we now had to wait due to delays. We agreed upon end of October for costume finish. Still nothing after repeated attempts via email, text, whats app. I just want a refund on the deposit as I cannot trust this company to actually do the work and follow up. Their costumes are beautiful...I expected a lot more from customer service. Buyer beware on deposits here. They wont respond to my request for refund either. If anyone needs the whats app messages I can send them.