M. D.
Totally disagree with this amount of money for the premium members
I joined the as the premium member. The contents of the course was not presented as promised initially. Mark is a good man and try to support his team, however, I felt like he was off track and many changes during his program. When his sales team presented what I supposed to get during his course, I was very fascinated and keen to pay that for sure it did not worth. Too expensive, however much more higher quality of course can be found in the market by pro traders. I personally regret to pay this amount of money, even for us living at the corner of world (Pacific Time), we cannot attend his live sessions everyday as it is at mid night.
Response from The Pattern Trader (Mark Shawzin)Jan 27, 2025
Dear M. Demin, Thank you for sharing your honest feedback. We appreciate your acknowledgment of Mark’s dedication and his efforts to support both our team and community. We’re truly sorry your experience fell short of expectations, and we’d like to address your concerns thoughtfully. 1. Course Content & Program Structure: We regret that the course did not align with what was presented during your enrollment. Our sales team strives to communicate the program’s scope transparently, and we’ll investigate this discrepancy immediately to ensure clarity for future members. While we occasionally refine our curriculum to reflect evolving market dynamics and member feedback, we recognize that frequent changes may disrupt the learning journey. Your input will help us balance innovation with consistency. 2. Accessibility & Live Sessions: We understand the frustration of time zone challenges, especially for members in Pacific Time. While we aim to schedule sessions at globally friendly times, we’re actively exploring solutions like rotating webinar hours or providing recorded sessions for on-demand access. Your suggestion is invaluable, and we’ll prioritize this in upcoming updates. 3. Value & Cost Concerns: We take pride in offering premium education, but we’re disheartened to hear you felt the cost did not reflect the value received. Our pricing is designed to sustain high-quality resources, mentorship, and ongoing support, including lifetime access to updated materials. That said, we’re committed to reviewing our offerings to ensure they remain competitive and impactful. 4. Next Steps: We’d welcome the opportunity to make this right. Please contact me directly at [email protected] so we can discuss your experience in detail. Whether it’s additional support, access to tailored resources, or other accommodations, we’re here to help. For nearly a decade, our mission has been to empower traders at every stage of their journey. While many members thrive with our program, we acknowledge that no service can fully replace the discipline and personalization required in trading. We’ll use your feedback to improve and reaffirm our commitment to transparency, accessibility, and excellence. Thank you again for your candor. We hope to regain your trust and demonstrate the value so many long-term members have found in our community. Sincerely, Mark The Pattern Trader




