J D.
SCAMMER MARK
SCAMMER MARK, I reached out to Mark for a refund, as his staff kept blowing us off. Stood us up twice. Come to find out, he's fired his entire staff. So despite meeting all his contract points to be qualified for a refund, he refuses it. He does not address anything we point out and basically tells you to F off. O and that everything is our fault. Horrible human, even worse trader. His recommended trades fail 99% of the time or more. Don't give him a penny. RUN.
Response from The Pattern Trader (Mark Shawzin)Jul 23, 2023
HI JD First and foremost, I would like to express my sincere regret that your experience with our service did not meet your expectations. We appreciate your feedback and take these matters very seriously, as our primary goal is to ensure that our customers are satisfied. I'm deeply sorry to hear about the issues you had in trying to secure a refund and for any miscommunications that occurred. I understand how frustrating it can be when expectations are not met, especially concerning financial matters. In light of your experience, I'd like to personally assure you that your situation was not a typical one. We have recently gone through significant changes in our staff, and I understand how this may have led to communication lapses and some unsatisfactory customer experiences. Please know that we are committed to making things right. We would like to investigate the circumstances around your case further and are prepared to honor our contract's terms. Regarding our trade recommendations, we understand that not all trades are successful. Our aim is to provide high-quality, researched trading advice, but the nature of the financial market means that there will inevitably be some losses. We continuously strive to improve our methods to offer the best advice we can. Could you please reach out to me directly at [email protected]. I would appreciate the opportunity to discuss your experiences in more detail and work on a solution that rectifies your situation. Thank you for bringing this matter to our attention, and we look forward to the opportunity to restore your confidence in our services. Thanks Mark




