TheparfumsReviews of theparfums.com

Do not order from this place. I’m waiting for my order of 3 fragrances and it’s 2 months in. prices are Great but I have yet to receive any fragrances so i don’t know if they are any good. It’s just a NIGHTMARE right now.

I believe I’ve ordered 8 fragrances from The Parfums. Two of the orders were shipped in a reasonable time. The other six have been a nightmare with the majority taking over four months to ship. The prices are good and the fragrances are legit, but I’ve given up on them. I gave them grace thinking that they’d get their act together. Unfortunately they have seemed to only get worse over time. The most frustrating thing is they create a shipping label to give you hope, but never ship it. Be wary! I won’t order from them again.

The Parfums is now paying bot farms to leave better reviews. And posing half Of them as Mexican. Actually sad how bad this company is. Lawsuits are coming.

The website states 2-3 days for processing then 1-3 weeks for shipping, but shipping can take 4-5+ months because many items are sourced after ordering. That said, the company charges customers at the time of purchase rather than the time of shipping, so the company is essentially taking an interest free loans from its customers. When orders are delayed, there is no proactive communication putting the onus on the customer to continually follow up. Although replies to email inquiries are generally quick, they are vague, containing no information about whether or not the item ordered has been sourced and revised shipping timelines are vague and rarely met. The company also creates shipping labels well in advance of procuring the item to create the illusion of active fulfillment – for one of my orders, the label was created 3 weeks after ordering, and it has been 7 weeks since the label was created. I see positive reviews about items being authentic and pricing being highly competitive, but most negative reviews are from people who can’t comment on authenticity because they haven’t received anything. This company is not compliant with the FTC’s 30 day rule for Merchandise Orders which could impact the ability to operate. This puts customers at risk as they were charged prior to shipping. Should operations cease, customers could lose money.

I placed two separate orders with this company, initially attracted by their extremely low prices. Unfortunately, both experiences were disappointing and ended in cancellations. For my first order, I spent nearly three months following up. I sent multiple emails—almost weekly—and each time I was told the same thing: that my order would ship “next week.” That week never came. After months of delays and no progress, I had no choice but to cancel. I gave them a second chance, but after one month with the same pattern and seeing numerous similar complaints from other customers, I decided to cancel again before wasting more time. I also noticed they recently left the Shop app, which raises further concerns given the volume of complaints. At this point, I strongly advise against buying from this company. It feels like they are using customers’ money without delivering products in a reasonable timeframe. You’re much better off paying a bit more—$20–$30 extra—and purchasing from a reliable, established discounter. Save yourself the frustration.

I have placed over 20 orders with theparfums and only received delivery of 3 items. This is over a NINE month period. Eventually, usually after waiting for over two months, I just cancel my order...

I placed three separate orders through the Shop app (2/28, 3/2, and again on 3/18—yes, I foolishly fell for their 30% “make-up” discount after the first delays). Their site clearly promises a 1–3 week processing time, which turned out to be completely meaningless. After waiting the full three weeks, I reached out—only to be told my items were “delayed” and I’d need to wait another 7–14 days. No proactive updates, no accountability. Just excuses. Around the three-week mark, they generated a tracking number. When I followed up a week later asking why it hadn’t moved, they admitted the tracking was created purely for “accountability purposes”—in other words, it was fake progress. The order wasn’t even ready. Every time I contacted them, I got the same scripted response: “wait another week or so.” No real timeline, no transparency, no effort to resolve anything. Now it’s been well beyond the original timeframe—and even the extended delays—and they’re still asking for another 7–14 days. At this point, it’s obvious: this is not a legitimate business, it’s a stalling operation. Like many other reviewers have already pointed out, this site is a scam.

Please do not order from here I placed an order on 12-25-25 and we are nearing the end of April and I’m still waiting I’ve sent numerous emails to which every response is “we are working on it should ship soon” it seems to me that when you place an order they do not have the actual product in stock and so your basically waiting for a restock that seems to never happen they need to be banned.