Brette D.
Stay away!!!
Stay away!!!! Waited 3 months for my order! Still never shipped! Label created 2 1/2 month ago and never dropped off! Just requested my refund!
Theparfums is listed under Cosmetics & Makeup.
Theparfums (theparfums.com) has 160 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Brette D.
Stay away!!!! Waited 3 months for my order! Still never shipped! Label created 2 1/2 month ago and never dropped off! Just requested my refund!
Dee in F.
Fool me once, shame on you. Fool me twice, shame on me. I ordered a perfume in December that was to arrive within one week to 10 days. That bottle of perfume of course never arrived. I exchanged multiple emails with the vendor and ultimately had to request a refund. Again in March, I ordered a bottle of perfume and here we are in June, and I still haven’t received it. I just requested a refund last night. Absolutely atrocious customer service.
Cody B.
Absolutely atrocious business practices by this horrible company. They will lie and tell you that your product is expected “in 7-10 days” and continue to lead you along. Months will pass and you’ll have nothing. Meanwhile, they’re sitting on YOUR money accruing change off of it. They are thieves. Every email you get is AI generated and you will ONLY get a response if you email them, there is ZERO update or accountability from them. Absolutely pathetic business and possible business practices. Ordered on 1/5………..finally cancelled my order on 5/29.
Dylan P.
Terrible been waiting 4 months for an order and they just say it’s due to all the orders they get.
JZ
Absolutely abysmal experience. Lured in by the "great deal" prices only to have my money tied up for multiple months. I actually placed several orders with this company and slowly over the course of of 3 months cancelled them off as I found equivalent deals elsewhere. As the weeks turned into months, I would occasionally ask for status updates. Much like everyone else, I would be provided a canned responses of "by the end of next week" or "in the next 7-10 days". Absolutely not worth the hassle. The business model is a failed one. It is only a deal if you get what you pay for. Defending this type of behavior makes you a schill or a bigger fool than any idiot (like me) who falls for this marketing and gaslighting. It is 2026 people. Time to demand better from those you willingly fork your hard earned money to.
Lisamol
I have ordered 3 perfumes and have not received any of them. The first order is from 1/2026. Whenever I email them, I receive the standard reply of “we expect to ship it within 1-2 weeks”. I would like a refund but not even sure if my chances of getting a full refund if requested . How are they still in business?
Adeline
This site appears to be running what’s called a cash float scam. Your order floats the company cash that they use for something other than sending you a product. When you place an order on this site, you will not receive it for many months, if at all. In the meantime, your cash is either invested, put in savings to earn them interest, or used to fulfill someone else’s prior order. When enough customers forget or wait so long that a credit card will no longer refund a purchase that wasn’t fulfilled, the site accumulates free money. You may or may not get your order, but why risk it? What is your money funding while you wait? Something’s not right here. Do not do business with this site.
jay_yahoo.com
It's been almost six months still waiting for items to arrive at FedEx, they offer me $20 gift card and I said no Thank you!