Stph
Spent months waiting for orders…
Spent months waiting for orders totaling over $1,000. I have no problem waiting substantial amounts of time for a good deal but this company is blatantly dishonest about wait times.
Theparfums is listed under Cosmetics & Makeup.
Theparfums (theparfums.com) has 160 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Stph
Spent months waiting for orders totaling over $1,000. I have no problem waiting substantial amounts of time for a good deal but this company is blatantly dishonest about wait times.
Sebastian
Horrible website, prices are far too good to be true, have the cologne ready to buy but you have to wait for them to get the item physically before shipping, there is a lack of communication and they try pushing you to wait longer with false promises. I am still waiting for my money back.
Joey
I cannot give anything lower than a 1, so I’m being gracious with a 1. They don’t have the product in hand. They will promise you it ships next week. Then the next. Then the next. It never ships. I did a chargeback on my credit card after 4 months of empty promises. They’ll give you a shipping label tracking. But they never ship. The company refunded my payment. But they basically run like a Ponzi scheme. Do not order from them.
Paramjit S.
1 order pending for six months, other 3 for more than 3 months, just false promises, extra discounts on current orders as false reassurance, yet never ships anything. They claim they have a 645-4.5 stars rating on the judge.me website but when you try to find theparfums on it, it doesn't exist 😂. Trustpilot, Reddit, and all other AI apps are the real mirror for theparfums.com. Their claim that 'Something NEW is arriving' for several months is a complete joke.
Jessi Lins Noy D.
6 months waiting .. never again!!!! Their tempting prices are how they get you. I placed my first orders at the beginning of March, and SIX MONTHS later I had to cancel 5 orders that still hadn’t shipped. They keep extending the processing time over and over. Every time you get close to the promised timeframe, they add more weeks. Every week they repeat the same script (expected to ship in 14 to 21 days) Meanwhile, they’ve had your money for months while continuing to take new orders. It honestly feels like a pyramid-style business model funded by customers’ money. Cheap prices mean nothing when you wait half a year for your perfume. I was patient enough. Never again.
Clear M.
I bought 2 fragrances and it's been a month for one and over 2 weeks for the other.I am about to contact my state AG.
Wojtek W.
I have been waiting 5 MONTHS for a bottle and they respond with an estimated shipping date every time I email them saying it will take another 14 to 18 days or at the end of next week. So disappointed because the prices are great and the options are endless. At this point I'd rather spend 20-30% more elsewhere but know that I'll actually get the product I ordered within a week or 2.
Megan F.
Over 4 Months of Waiting — I Would Not Recommend This Company I had an extremely disappointing experience with this company and would not recommend purchasing from them. I placed two large perfume orders and waited approximately three months, while continuing to receive update emails about my purchases. Eventually, I contacted the company myself to find out why my orders were taking so long. I was told they had received too many orders and that mine would be shipped within another 10 days. Those 10 days passed, and nothing was shipped. I contacted them again and received basically the same explanation. This time, they asked me to wait an additional 10–18 days and offered me a gift card worth 30% of the total amount of my purchases if I agreed to keep waiting. I accepted because, after already waiting so long, I genuinely believed they were finally going to fulfill my orders. Once again, the promised timeframe passed with no shipment and no meaningful update. I contacted them yet again, and once again I received essentially the same response. They offered me another gift card if I agreed to wait approximately 20 more days. At that point, I had had enough and requested a full refund. In total, I waited more than four months for absolutely nothing. What makes this experience even more concerning to me is the business model. Customers are attracted by very large discounts, pay significant amounts of money upfront, and then can potentially wait for months while the company continues extending the estimated shipping date and offering gift cards or incentives to keep customers waiting. Meanwhile, they continue advertising certain perfumes as “ready to ship.” After my experience, it left me seriously questioning whether customers’ money is effectively being used as interest-free financing while orders remain unfulfilled for months. I cannot prove how the company uses customers’ funds internally, so I am stating this as my personal concern based on what I experienced—not as a confirmed fact. Thankfully, I eventually received my money back, but only after the company had possession of a substantial amount of my money for almost five months, while I received none of the products I originally purchased. For me, the discounts are simply not worth the risk, frustration, repeated delays, and months of waiting. I made two large purchases, gave them multiple opportunities and several extensions, and still ended up with no perfumes. I would not purchase from this company again, and I absolutely do not recommend them.