TheparfumsReviews of theparfums.com

I have two experiences trying to purchase items from them, but I’ll talk about the most recent that I had to cancel. I purchased a Clive Christian perfume on December 1st, after the first two months, I reached out to them. They said it would be shipped within 7 to 10 days. I said OK I waited., another month went by and nothing so I reached back out to them. They apologize and offered me a $10 credit, and I told him I’d wait, another month went buy, then I got a tracking number and said it was on its way, couple days went by and said it was delivered when I got no package I went to my post office to see what was going on and found out. They were recycling tracking numbers to save money. This is straight from my postmaster in the city, where I live, he got their contact info and said they were gonna open an investigation.. I reached out to the company and told them which they offered me another gift card. I declined a couple days later they canceled my order . No explanation just canceled. They held me up for almost 4 months. They are a horrible company that don’t have source products to sell their customers. When you order a seasonal Fragrance and get it the next season that is not acceptable.

Scam of a website

This website is the absolute worst, I placed my order on February 2nd 2026, and til this day, it has yet to be shipped, I have emailed on multiple occasions, I even messaged on instagram. They told me, should be shipped by next week, based on your number in the queue, this has been going on for a month and a half. DONT BUY FROM THIS WEBSITE

Made an order and waited 3 business weeks as stated then got a shipping label which fast forward 3 business weeks and still hasn't shipped. I contacted them and was told it was set to ship in 7-14 business days. Today is the 14 business day and now they're saying expected to ship next week. AVOID!!

This store is the absolute worst, the cusomer service is trash, do not buy in this store if you dont want to waste your time and money I bought 2 perfumes at the star of February, after 2 months of sending mails to check the progress and they ing me it will be sent in the nect days they suddenly decided to cancel my order without any permission or asking me and didnt refund me. Definitely the worst experience when it comes to online shop

I’m at a point where if I can give negative 10 starts, I would. Purchased on 12/24 and they still haven’t shipped my orders. All I get is “ We understand your frustration and are actively working to ship your orders as soon as possible. Unfortunately, we don't have an exact estimate for when your orders will ship, but rest assured, we are doing everything we can to fulfill them as quickly as possible.” Will not be purchasing from them again!

Absolutely terrible. Followed up multiple times in 14 weeks and given multiple days the item would shipped but did not. Pay the extra 20-30 bucks from another discounter and actually received the item you bought

Atrociously awful. If you shop with this site - you're literally rolling the dice as to whether you're going to get your product in months. Just pay more from a reputable discounter.