Our mission is simple, to offer professional quality, name brand paint & painting supplies online, at low prices.
ThePaintStore.com (thepaintstore.com) has 20 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 17 reviews with 1 star · Clear filters
dan C.
I ordered some Sikkens stain four days ago and have not seen shipment notice yet. Called and left a message on their website. No one ever answered the calls... zero customer service. Can't cancel the order. Will have to order somewhere else and dispute this charge from PaintStore if the stain never arrive.... I highly doubt this is a legit business now.
Kelly H.
I ordered 2 cans of pool paint on 6/13/25. As of 6/20/25, the paint still had not shipped. They do not answer the phone. Ever. I submitted 2 requests via their online inquiry form. They never actually answered, just sent a cancellation notice. I'm not even sure this is an actual business.
TheFinklesteinKid
I’ve ordered with this company a few times and there’s always an issue. Non existent customer service, takes forever and a day to get the order, or they’re out of something and slow to refund $. I’ve emailed 5 times trying to return something and still no answer 3 weeks later.
Jef W.
Ordered 3 brushes intended for a job. Date of order Jan 6th. Now the 16th I told them days ago if they didn't go out cancel my order. They ignored and now on the way. I will return they purposely ignored my requests. Don't order!!!!!
Cyndi L.
Do not buy from this website. They send the wrong items, if anything. They do not respond to emails, do not answer the phone, do not respond to website messages. You will not get your money back from them or the items you ordered. I've attempted multiple times to resolve this issue with zero response. This is a scam website. BE WARNED!
randy C.
I would not purchase anything from the paintstore. I am saying this because I never received my order. 158.00 down the drain
Lucas S.
I would not recommend buying anything from this site. Shipping is horrible from them, I placed an order 8 days ago and there hasn't been no activity with my order. They say it's ships in 3-5 days. Take your money elsewhere.
Free R.
Horrible. It seems like a scam website. Its a shame that I've only found this out after I ordered a few items from them. After weeks there's no update or shipping info available. Emails do nothing.
