TheOnlineCasino.comReviews of theonlinecasino.com

I went to bed with an $80- $90 in my balance woke up the next day and I had gone down to $10.50 ? All my money disappeared !!! When I called to ask about it they were rude condescending. Joking with me saying theee record’s show I played from 8am to 8 pm !!!! 12 hours straight lol I played a couple hours thru out the day !! Laughing saying maybe you don’t remember !! And they will never pay out I was trying and they kept saying I need to do this I need to do that I need utility paperwork showing everything I was saying is true !! They will just give you the run around he said if I use bitcoin I could possibly have my money in 3 business days !!!! What a joke this place sucks and will not be depositing here anymore what’s the point in playing if they are going to make it impossible to withdrawal ?? That is the point of playing right ? To win some money ? lol F this place customer service is a joke the people are rude as hell !!

Horrible website. Horrible UI and bad layout. They are spam calling me shortly after signing up. Clicking around and it's automatically signing me out. Site theme outdated. Social links to instagram, x, and facebook are all broken. No self-exclusion tools. Bad support.

Horrible games don’t spin into bonuses at all just a shitty slot providers etc

ACH was not available so you transferred money into 2 different credit cards and did not give me the full amount. I was supposed to get 1400 back and only got 1000

I rarely leave reviews, but I feel it’s important to share my experience in hopes that it helps someone else. I struggle with a gambling addiction and made the decision to close my account back in March because I knew I needed to stop. My understanding was that the account had been closed, yet I was later able to access it again in March and continue gambling. Then tried to close it again they offered me money not to close it, but ultimately ended up closing it soon after and told the agent to never allow me back and she even put notes in. Then they allowed me to open a new account. For someone battling addiction, that kind of access can have devastating consequences. The losses that followed ultimately led me to seek help through a five-week inpatient gambling rehabilitation program. Looking back, I wish stronger responsible gambling safeguards had been in place. If a customer has clearly indicated they have a gambling problem and asks for their account to be closed, they should have confidence that the restriction will be effective. Responsible gambling measures are there to protect vulnerable people during moments when they may not be able to protect themselves. I’m sharing my experience because I hope the company will review its responsible gambling processes and strengthen them for future customers. If you or someone you know struggles with gambling addiction, please think carefully before playing online and seek support if needed. *******I also must add from my experience on here playing they take days to process any payouts. And it’s a fight to even be allowed to do any payouts. And I’m not talking about just verifying identity, that was easy part ~ multiple calls pleading to make a payout. They make you feel bad about wanting a payout

I’ll leave ANOTHER REVIEW! Because TheOnlineCasino is if not THE BEST.. it’s one of them. Great customer service and payment through crypto takes a few hours but you get everything! Thank yall that work for Theonlinecasino!!

Fun games, no hassle payout

So far my first payout, paid out as expected with no troubles. I do have 2 more payouts that are a bit larger so we will see if theres any issues. Hoping for a smooth payout 🙏