The Old Town Soap Company Reviews | Read Customer Reviews of theoldtownsoapcompany.com

The Old Town Soap CompanyReviews of theoldtownsoapcompany.com

4.76 reviews
Salons & Clinics
2820 Historic Decatur Rd., San Diego, California

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The Old Town Soap Company

About The Old Town Soap Company

The Old Town Soap Company (TOTSC) is a Black Owned, Woman Owned, and Certified Service-Disabled Veteran-Owned and Operated Small Business (SDVOSB) which specializes in natural Personal Care & Wellness education and products for retail and wholesale. Founded in 2012 by Ernestine Brown, she originally used the art of Soapmaking as a form of mental therapy while serving in the Military. Then, upon realizing its powerful effects along with the many benefits of her all-natural products, she was eager to help others and began selling her products at various Festivals and Farmer’s Markets. Ernestine now leads a successful brick-and-mortar retail store operation at Historic Liberty Public Market in San Diego, California where she provides an escape for stressed visitors and those suffering from various skin conditions such as Eczema, Psoriasis and Rosacea. Additionally, Ernestine takes great pride in training and mentoring her team which also consists of aspiring Entrepreneurs. A few of The Old Town Soap Company's values include transparency, trust, and teamwork (TTT) which she believes is one of the many ways to build a successful company and community. Ernestine also gladly shares her business experience and offers mentorship to her local community. Ernestine plans to continue expanding her footprint while inspiring humanity through her life’s purpose. For inquiries and business partnership opportunities, please email: [email protected]. You may also follow The Old Town Soap Company on Facebook and Instagram @theoldtownsoapcompany

The Old Town Soap Company (theoldtownsoapcompany.com) has 6 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: theoldtownsoapcompany.com
Website: theoldtownsoapcompany.com
Category: Salons & Clinics
Location: San Diego, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 17% of reviews.
Latest: Most recent review: April 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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The Old Town Soap Company reviews

6 approved reviews, newest moderated first

Jean M.
Apr 5, 2026
Great Shaving Soap
My husband still shaves with shaving soap and a shaving brush with a 3-blade razor. It has become extremely difficult to find shaving soap that goes in a mug. I happened across Old Town Soap Company while having to online shop for shaving soap. I read the reviews, and decided to get him the unscented shaving soap puck. I bought 4 of them,. hoping it would be a hit. He LOVES this soap! It is unscented, so it doesn't affect his allergies, he said it lathers extremely well and doesn't disappear in three uses. Thank you for such a fabulous product, and for giving us a place to shop for his soap!
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Linda
Aug 11, 2025
The body butter is lovely.
The first time I purchased body butter the vanilla scent was perfect. The second purchase was weak of vanilla. Marcus was kind enough to add more vanilla. I love the family company vibe!
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Sheila
Mar 22, 2025
Omg I love these soaps!!
Omg! I received my soap package so quickly! I love the way it makes my skin feel. I have oily skin so it keeps.me.with acne, even in my older.years. But after using this soap just a few days, I see a serious improvement!! I am so happy I found these natural remedies. Thank you sooo much!!
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Michelle B.
Dec 11, 2024
Great experience
I recently bought some soap from this store for Christmas presents. I knew it was great soap because I had been to one of their locations in San Diego. When I checked out, I was going to use a 50% off code I had, but the purchase went through without getting a chance to put it in. I emailed the seller, and she got right back to me and took the 50 % off. The soap arrived when promised, and it it DIVINE . Plus she had put them in little gift bags with a free lupha sponge . LOVE THIS STORE. Michelle Peoria IL
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Joan
Aug 23, 2024
I love the soap— But
I love the soaps, but I find a few that I really like and want to repurchase and they r not available . This has happened more than once. I asked to b notified when a certain soap would b available— answered a few days- 2 weeks have passed and no response.
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laura
Jun 3, 2024
LOVE THE QUALITY AND AUTHENTICITY THE…
LOVE THE QUALITY AND AUTHENTICITY THE OLD TOWN SOAP COMPANY PROVIDES. IM A RETURNING CUSTOMER BECAUSE I FEEL AND SEE THE RESULTS OF USING GREAT AUTHENTIC PRODUCTS LIKE THERES.
Response from The Old Town Soap CompanyJun 3, 2024
Thank you for your support!
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