The Nest & CompanyReviews of thenestandco.com

Never received my purchase. After multiple emails to them, Nest & Company said they would look into it with the shipping provider. That was a week ago and no one from the company has followed up. Had to file a claim with my credit card company to resolve. Disappointed and won’t be purchasing from again.

I was not able to return an unused product. This is extremely wasteful and unnecessary.

Well to piggy back off my last review it’s not been 29 days since I ordered A product from them and have YET to receive it. They did get back to my email and came off very rude stating their website states it could take 2 weeks for you to receive your order, well ok, but it’s been almost a MONTH. Poor customer service, bad company to buy from. I should Of spent a little more money and bought directly from the official company that sells the product I need. What makes me even more angry is I ordered flanges as I am basically a exclusive pumping mother for a baby so I NEED the product it’s not really something I can wait a MONTH on. So dissatisfied.

Sent me only part of my order (1 of 3 items) but charged me for the full thing. Was totally unresponsive when I tried repeatedly to contact over several weeks.

Still haven’t received even a confirmation that the order is being processed. Ordered it a week ago and it still hasn’t shipped.

The site said shipping was 2 business days....the item came 2 weeks after ordering. I know it is the hoildays, but when someone needs a breast pump part...they don't have 2 weeks. But part is exactly what I ordered/expected.

The shipping takes forever and the customer survey was sent before I ever received the product. I’m still waiting on my product.

Very nice customer service and love the fact someone real answers when you call. Unfortunately the downsides was pump was delivered later than expected (d/t. Manufacturer) but wasn’t notified until I reached out almost 2 weeks later. Not the pump I ordered, I guess the manufacturer doesn’t make the pump anymore they have advertised on their site (again wasn’t notified about it until I reached out). Specifically ordered from this site bc I thought they sold the pump I had been searching for. Paid 245$ for “upgraded” pump, when this pump is sold for 199$ any other place and locally. Extremely saddened and disappointed. Had a very tough labor so dealing w stuff like this is overwhelming and exhausting. Not happy at all with entire experience. I hope they accept returns.