ALWIN N.
Satisfied with the outcome
Satisfied with the outcome. I should have got all the relevant costing ahead of the installation
Response from The Monitoring CenterJan 30, 2020
Thank you Alwin!

We Offer The Best Home Security Alarm Monitoring At The Affordable Rate Of Only $9.99 Per Month + 6 Month Free Sign Up Bonus. We Can Monitor 99.9% Of Existing Alarm Systems.The Monitoring Center was founded in 1998. We have never been bought or sold and we have built our customer base one customer at a time and pride ourselves in the delivery of personalised customer service excellence at an affordable price.We are in fact, the most affordable, dependable, full service, ULC Listed, CSAA 5 Diamond certified alarm monitoring facility across North America.The Monitoring Center executives have over 200+ years of combined experience between them within the alarm monitoring industry. Their combined experience led to The Monitoring Center being considered innovators within the security industry...we are the first company to separate the cost of alarm systems from the cost of alarm monitoring. This innovation has resulted in the delivery of wholesale monitoring prices and the most satisfied customer base in the industry.Our ServiceTMC is a full service leading provider of high quality...low cost home, business and HOA (Homeowners Association) security alarm monitoring fast approaching its' 2nd decade of servicing customers. We are a rapidly growing company currently servicing satisfied customers across Southern California and Florida.We are equipped with today's most advanced technology and are committed to customer service excellence. TMC is determined to provide you and your family/employees/residents' with the highest level of professional security monitoring at an affordable price.Our CommitmentYou can be secure in the knowledge that our Customer Service and Technical Service support teams' will be a constant when choosing The Monitoring Center for your security needs. You and your family's'/employees'/residents' security needs are our ONLY priority.We deliver affordable...dependable...full service alarm monitoring 24/7. Our Customer Service and Technical Teams are ther
The Monitoring Center (themonitoringcenter.com) has 800 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 103 reviews with 4 stars · Clear filters
ALWIN N.
Satisfied with the outcome. I should have got all the relevant costing ahead of the installation
Response from The Monitoring CenterJan 30, 2020
Thank you Alwin!
MONIQUE A.
Jose who came to the house to activate was awesome. I was not explained the full start up fee properly so therefore paid more than I was quoted which was a bit of a shock . Other than that all went well .
Response from The Monitoring CenterJan 28, 2020
Hi Monique. Welcome on Board ... we do apologize for any miscommunication, we do our best to communicate all aspects of the job to be performed and it can sometimes be overwhelming. We are happy you are pleased with our technicians performance because that is exactly what the set-up fee paid for. We look forward to servicing your security needs. Please do contact me directly should you have any further concerns. Mirella, Sales Manager 1-866-247-4999 or email [email protected] for assistance at any time. :)
SUBRAMANI S.
Technician was here in time and performed his task.
Response from The Monitoring CenterJan 24, 2020
Thank you Subramani.
Larry
Service person was really great - clear, knew his business, efficient. Cost of parts a bit of shock, especially when coupled with resulting higher monthly monitoring fee - no explanation as to why it costs almost 50% more per month to monitor.
Response from The Monitoring CenterJan 21, 2020
Thank you Larry! Welcome on Board!!
SAYED H.
We had service three year ago with ADT and it was ok. now we just started again to be seen.
Response from The Monitoring CenterJan 20, 2020
Hi Sayed ... Welcome on Board!! I have no doubt you will be more than ok with TMC. Thank you for the opportunity to service our security needs.
DONALD H.
Great service, but my motion detector went bad just past 1 year from installation, and I had to purchase a new one. Equipment should have a better warranty, and replaced at not cost at least for the first 2 years.
Response from The Monitoring CenterJan 21, 2020
Hi Donald ... your motion detector was indeed under warranty. We hope our remedy meets with your approval. Thank you for your patience and for your business!!
MARTY H.
The service came 3 weeks but was fine after that
Response from The Monitoring CenterJan 17, 2020
Thank you Marty. We appreciate your business!