ThemiswakstickReviews of themiswakstick.com

Response from ThemiswakstickOct 23, 2026

Hi Fabien, we're sorry. Your order was returned to us by the carrier and never reached you, and that's on us. We issued a refund to your original payment method on October 22, which can take 5 to 10 business days to show on your statement. If it hasn't arrived by then, reply to our email and we'll sort it out right away. Thank you, Hasan

Response from ThemiswakstickOct 22, 2026

Hi SRH, We're truly sorry. You should have received your order and a timely reply from us, and we let you down on both. We've issued a full refund to your original payment method, which may take a few business days to appear. Since your order, we've made real changes to our shipping and customer service so this doesn't happen again. We'd love the chance to make it right: if you're open to it, please reach out to us at [email protected] and we'll send you a complimentary order, on us. Thank you for taking the time to share this, and again, our apologies. Hasan The Miswak Stick

Response from ThemiswakstickOct 21, 2026

Patrick, we're sorry. You paid and didn't get your miswaks, and that's on us. A batch of our August and September orders was held up in shipping, and we've since fixed how we ship. Please email [email protected] with your order number and we'll send a full refund or a free reship, whichever you prefer. The Miswak Stick team

Response from ThemiswakstickOct 21, 2026

We're sorry your August 9 order took this long. That isn't the experience we want for anyone. Some August orders were delayed or returned by USPS. We've reshipped those and changed our shipping setup. Please email [email protected] with your order number. If it still hasn't arrived, we'll refund you in full right away. The Miswak Stick team

Response from ThemiswakstickSep 6, 2026

Hey Adam, While we had some issues with tariffs, you should have received your package if not, please reach out to us at [email protected] and we will provide a full refund.

Response from ThemiswakstickSep 6, 2026

Hey Maria. We did respond to your email and you should be receiving your miswaks shortly. We apologize for the inconvenience again!

Response from ThemiswakstickSep 6, 2026

Hey Taylor, We apologize for the delay. We had some issues with tariffs that delayed many of our shipments and also had a lot of them returned by USPS. We have re-shipped your items and you should receive them within the next few days. If you do not please reach out to us at [email protected] and we will provide a full refund as well as the Miswak products you ordered.

Response from ThemiswakstickAug 14, 2026

Hello Kim, We responded back to you letting you know that we had some issues with you order due to tariffs. I see your order has been shipped and you should receive it within the next 1-3 days. You can have the product and I’ve given you a full refund. We’re not here to take anyone’s money in fact we give 20% away to charity as well. Please know that it’s just two of us trying to sort this out. I apologize for the inconvenience