Desi
Disappointed
I had purchased the $99 bundle. While filling out the application form, I had accidentally put the wrong email because I was rushing. Instead of putting @gmail.com I put @gmail.co . I saw the “we sent a confirmation to your email” after I submitted the application. I emailed management and they updated my email right away. BUT, they didn’t bother to send me a confirmation email or anything! Wouldn’t it be common sense to ask the customer right then and there if they would like to be sent another confirmation email if I clearly put the wrong email down? After waiting 24 hours, I decided to cancel the subscription. It took me TWO days to cancel my subscription because they tried to sway me into keeping their service. They also told me they never received my application. How is that possible? But you took the $99 so how did you not get the application that I must fill out in order for you to get my debit card information. Maybe they are a good service to others, but my experience wasn’t that great. UPDATED 01/14/2020 I see that they have put that I wasted their time? How? I tried to cancel my subscription but they kept pushing me to continue the service . This company is a joke. If I didn’t email them about updating my email they would have just taken my money and not have said anything. They are still pushing their service to me. Shame.