MHSMHS is listed under Gaming in Brownsville, Texas.
MHS (themightyhobby.com) has 573 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Darius
This place sucks!!!! buy your item. Anywhere else Sent me a defective item and will not take responsibility for it. Terrible customer service and extremely rude. I’m having to get my credit card company involved to get my money back for something they sent to me defective. They don’t honor their return policy and quickly throw it back to the manufacturer. Beware!!! I purchased from you you’re responsible to deal with the manufacturer not me!
Bill C.
Scammers... The Mighty Hobby runs a scam preorder service. They will promise a preorder and never deliver on it. Beware not to preorder items from them.
Ryan
Order on May 16th, 2021. As of February 17th, 2023, I have only received half of my order (which arrived damaged). Trustpilot won’t even let me select the date from my original order, that’s how long ago it was
Jonathan N.
Months late - I tried contacting/emailing numerous times with no response.
robert L.
Only took 2 years basically
Dominique S.
You delivered my package to the wrong address. I emailed and got no response. I'll never do business with this terrible company again.
Response from MHSFeb 7, 2023
Good afternoon, our live chat with an agent is available 11am - 5pm CT Mon-Sat PLEASE USE THE SUPPORT BUTTON ON THE LOWER RIGHT HAND CORNER on our site. Thank you and have a great day!
Jacob Z.
I pre-ordered the Iron Maiden set in December of 2021. They came out in April of 2022 and I did not receive even an email about them. Zero communication to me without me first engaging. I received them piece by piece from September through December and eventually in February had to ask for a refund because I still was missing one.
Sam T.
Made a preorder- the items were not shipped by the expected date after a year of waiting. No updates or notice, and customer support on the website was rude and unhelpful. They have a 15% cancelation fee even though they did not meet the sale on their end. DO NOT BUY FROM THEM.
Response from MHSFeb 6, 2023
Thank you so much for your feedback. The item you ordered had an expected date of 1st qtr of 2023. We don have a 15% cancellation fee every preorder we receive is a binding agreement to the product. We order the units from our manufacturer depending on how many orders we receive. If you cancel we are stuck with the item. We are a small business and can't afford to inventory unplanned items. Thank you and best regards!
