Sarah K.
Exceptional Customer Service
I recently had a warranty issue with a mattress I purchased 4 years ago. I called Mattress Nation in Santa Cruz and had the most pleasant experience. I worked with Ryan, who made the replacement process a breeze. He was friendly, professional and knowledgeable. Based on warranty issues with other retailers from previous transactions, I expected the warranty process to be a time consuming hassle. I was pleasantly surprised to find it was extremely easy and hassle free. In a day where customer service tends to be lacking, Mattress Nation certainly exceeded expectations and set the standard for EXCEPTIONAL customer service. I have been dreaming of a great night's sleep and am so excited to FINALLY have a Tempurpedic mattress. We absolutely love our Tempur-Cloud Luxe Breeze. Thanks, Mattress Nation, for giving us back our restful nights.


