The Luxe Nomad is Asia-Pacific's largest luxury vacation rental management company with over 1300 rooms in our portfolio. Our curated collection of villas, ski chalets and apartment-hotels, are located in Bali, Koh Samui, Phuket, Niseko, Rusutsu and Furano. With a mission to champion, inspire and enable our guests to travel well by delivering unparalleled service, we take the guesswork out of your holiday, by inviting you to "Dream a little. Travel a lot." with us.
The Luxe Nomad (theluxenomad.com) has 421 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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Lyanna W.
While I didn’t book a villa with them eventually, the kind assistance from the Luxe Nomad team (Wulan and Novi) was always prompt and helpful with my many queries. I look forward to engaging their services should the opportunity arise in the future!
Response from The Luxe NomadAug 14, 2019
Dear Lyanna, Thank you for your lovely review! We hope we can assist you next time and welcome you back to The Luxe Nomad :) The Luxe Nomad team
Stacey M.
I have had amazing service from the reservations team and meryl so fare - very helpful and quick to reply. Have given me amazing access to many stunning properties. I look forward to working closely with them in the future for my clients need.
Response from The Luxe NomadJul 22, 2019
Hi Stacey, Thank you so much for this lovely review! Meryl and our team are always ready to assist and we're glad they gave you the support you needed. We look forward to working with you again! The Luxe Nomad team
Meagan L.
A big thanks to Niro and her team at Luxe Nomad in Bali for providing excellent service from beginning to end, you were a pleasure to work with. Will certainly be using you again in the near future... great job!
Response from The Luxe NomadJul 15, 2019
Dear Meagan, Thank you so much for your lovely review and we're glad to hear Niro and the team took care of you well. We look forward to assisting you on your next holiday :) The Luxe Nomad team
Sharon L.
Our family stayed at La Lagune in June for almost a week. We were blown away with the amazing beach front location and how well appointed the villa was, but most of all we were spoilt by the wonderful hospitality of the villa manager and Chef. Their service was impeccable. Personal, attentive and top notch with cuisine to rival or beat most of the other 5 star resorts we have been to. We are definitely coming back! Sharon
Response from The Luxe NomadJul 13, 2019
Dear Sharon, Thank you for your lovely review and we are glad to hear that you loved the villa! The team at La Lagune are known for their service and the chef is fantastic at what he does. As the exclusive managers of La Lagune, we are always looking for feedback and are really happy to hear you enjoyed the stay. Hope to welcome you back again soon for more of #thatvillalife! Kind regards, The Luxe Nomad team
Sim L.
Luxe Nomad is a Dream Team! Luxe Nomad's efficiency and promptness surpassed my expectations. No question or problem was too small to ignore and LN is a perfect ONE-STOP service from accommodations bookings ( very reasonable rates compared to other booking websites) to recommendations for restaurants, places to visit, transportation, etc. Many thanks to Joey, Head of Concierge who did a superb job and the other members of the Luxe Nomad team. Well done! We enjoyed our Bali holiday indeed. Sim Lee on behalf of her travelling friends.
Response from The Luxe NomadJun 19, 2019
Dear Sim Lee, Thank you so much for this wonderful review! We are happy to hear you had a good experience and would love to assist you on your next stay - the rest of Asia awaits :) The Luxe Nomad Team
Benny C.
Excellent customer service with quick and personalized response. Superb job for the team!!! 5 stars!!!!
Response from The Luxe NomadMay 7, 2019
Dear Benny, Thank you for your wonderful review! We have always thought booking a holiday should feel like one... so making it quick and easy! We hope to welcome you again soon, The Luxe Nomad team
Gizmo A.
I have used The Luxe Nomad a few times now and I have always experienced amazing personal service, excellent quality and selection of villas and a wide range of help offered by their concierge team with booking restaurants, dinners cooked in the villa, boats or yoga teachers. It makes the holiday experience stress free and extra special. I have just returned from Villa Melissa in Bali with them and everything was faultless. The fact that they are trying to be as environmentally minded as possible really impressed me. Drinking water in reuseable glass bottles, no plastic straws - these small changes make a big difference over time. Great work guys! We cannot wait for our next trip with you!
Response from The Luxe NomadApr 8, 2019
Dear Gizmo, Thank you so much for taking the time to write such a lovely review! We are glad to hear you had a wonderful trip at Villa Melissa and appreciate our green policy - onwards and upwards and goodbye to pesky plastic water bottles! We hope to welcome you back again soon to Bali :) Kind regards, The Luxe Nomad team
Jaime L.
Thank you Nikki for guiding me all along on booking for our stay via Nomad. Nikki was prompt on all her response. She gave me a few options base on my budget and I was really impressed when she was able to value add and made a couple of good suggestions for my trip. I was kind of lost at the beginning because this was my very first ski-trip taking the family for a Ski expedition this coming winter. I hardly come across such good customer service. Really very please with the service. Kudos to Nikki! and keep it up Nomad!!
Response from The Luxe NomadApr 5, 2019
Dear Jaime, Thank you for your lovely review and glad to hear that Nikki was of great help. Nikki knows Niseko inside out and always goes above and beyond for her clients. We hope you have an amazing time in Niseko and enjoy the very special "ja-pow"! The snow is so soft there, the lightest powder in the world! And the food is of course, fantastic. We hope to welcome you again soon! The Luxe Nomad team
