carrie C.
Very good service!
Very good service!
Response from The Luxe NomadJan 5, 2020
Thank you Carrie! :)
The Luxe Nomad is Asia-Pacific's largest luxury vacation rental management company with over 1300 rooms in our portfolio. Our curated collection of villas, ski chalets and apartment-hotels, are located in Bali, Koh Samui, Phuket, Niseko, Rusutsu and Furano. With a mission to champion, inspire and enable our guests to travel well by delivering unparalleled service, we take the guesswork out of your holiday, by inviting you to "Dream a little. Travel a lot." with us.
The Luxe Nomad (theluxenomad.com) has 421 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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carrie C.
Very good service!
Response from The Luxe NomadJan 5, 2020
Thank you Carrie! :)
KWHOBX
This is our family 1st Skiing trip and to Niseko Hokkaido. The Luxe Nomad is helpful and informative from my pre to post trip to Niseko. I would like to Thank especially Tammy C whom have taken initiatives to assist me while I was busy with me working schedule while sorting out the skiing trip. All information provided are accurate and build my knowledge to confidently prepared well for the 1st skiing experiece. Thank you Tammy & The Luxe Nomad
Response from The Luxe NomadJan 5, 2020
Thank you so much for taking the time to write this review :) Glad to hear Tammy did a great job and took good care of you! We hope we can assist you on your next break! Travel well, The Luxe Nomad team
Lin
Excellent service and follow up from Niro and team. I will not hesitate to book with them again.
Response from The Luxe NomadDec 28, 2019
Dear Lin, Thank you for your review! Glad to hear Niro took great care of you and hope we can welcome you again soon :) The Luxe Nomad team
Joy C.
This is my third time with Luxenomad. They have always been excellent with accomodation (alpen ridge this time, Ki Niseko and the Vale previously) and concierge services. Tammy has been particularly helpful and well-supported by other colleagues also.
Response from The Luxe NomadDec 27, 2019
Dear Joy, Welcome back (again)! Thank you for your lovely review and happy to hear you enjoyed our recommendation and that Tammy took great care of you. We hope to assist you again on your next stay! The Luxe Nomad team
Yoke Yen F.
It was a pleasure to have Niro attending to our request and we had a great time during our stay in Ki Niseko. Everything is just fabulous and we appreciate all the arrangement & attentiveness of Niro throughout the entire reservation of hotel, ground arrangement, ski with GoSnow. Will definitely recommend Luxe Nomad to friends!!
Response from The Luxe NomadDec 27, 2019
Dear Yen Foo, Thank you for your great review and happy to hear Niro took fantastic care of you! And that you had a good ski with GoSnow. We would love to assist your friends too :) Happy holidays, The Luxe Nomad team
Carol Q.
Our ski holiday at Aya niseko was super enjoyable. Jesse, in particular, was exceedingly helpful, thoughtful and patient in helping us with bookings and recommendations. Her responses to our emails were always very fast, And when I was slow in deciding or booking, she would send gentle reminders. Keep up the great work!!
Response from The Luxe NomadDec 27, 2019
Dear Carol, Thank you for your lovely review! And fantastic to hear Jesse did a great job taking care of you :) We hope to welcome you back again soon! The Luxe Nomad team
Stephen A.
My experience with Luxe Nomad has been most wonderful. Response from the team especially Jesse is always fast and accurate, not only towards room reservation but also my other needs like transportation, restaurant bookings, bedding configuration, and changes require along the way. Keep up the excellent work and you have a very happy and loyal customer here.
Response from The Luxe NomadDec 23, 2019
Dear Stephen, Thank you for your review and great to hear Jesse has taken good care of you this season! She's one of our concierge stars :) We always aim to go above and beyond, so hearing that you had a great experience makes our day! Happy holidays, The Luxe Nomad team
Kevin T.
We have the opportunity to be assisted by Jesse for our Niseko trip. It was our first trip to Niseko and Jesse is very helpful in giving recommendations on the duration of the visit, activities that we can do, map and transport informations, and other various information. He helped us with the bookings for hotel Skye Niseko, various snow activities (skiing, snow mobiles, and snow walking tour) with GoSnow, YamaRental, NAC, and dinner reservations at Sessa Hotpot. He responded promptly our questions and any last minute emails. He also regularly followed ups with any decisions that we still have to make. I would definitely recommend my family and friends to book through Luxe Nomad for their holiday trip to Niseko! Thank you Jesse and Luxe Nomad!
Response from The Luxe NomadDec 23, 2019
Dear Kevin, Thank you for your review! Happy to hear Jesse did a great job with recommendations - she knows Niseko inside out from the ski schools to restaurant reservations! We hope we can assist you on your next trip! Happy holidays :) The Luxe Nomad team