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The Luxe Nomad Reviews | Read Customer Reviews of theluxenomad.com

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The Luxe Nomad

TL

The Luxe NomadReviews of theluxenomad.com

5.0421 reviews
Hotels

TLThe Luxe Nomad5.0

Reviews421 About Contact

Overall score

5.0 out of 5

Excellent

Average of 421 reviews

Distribution

5★98%
4★1%
3★0%
2★0%
1★0%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

theluxenomad.com
[email protected]

About The Luxe Nomad

The Luxe Nomad is Asia-Pacific's largest luxury vacation rental management company with over 1300 rooms in our portfolio. Our curated collection of villas, ski chalets and apartment-hotels, are located in Bali, Koh Samui, Phuket, Niseko, Rusutsu and Furano. With a mission to champion, inspire and enable our guests to travel well by delivering unparalleled service, we take the guesswork out of your holiday, by inviting you to "Dream a little. Travel a lot." with us.

The Luxe Nomad (theluxenomad.com) has 421 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.

Also known as: theluxenomad.com
Website: theluxenomad.com
Category: Hotels
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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The Luxe Nomad reviews

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Anna Cajipe E.
May 18, 2023
Great service as always!
This is my second time booking with The Luxe Nomad and I am still very happy with their service. Our agent, Robee, was very prompt and helpful with all my requests. I have referred them to friends before and will continue doing so.
Response from The Luxe NomadMay 18, 2023
Dear Anna, Thank you for your lovely reply and feedback! Glad to hear this is your second time booking and hope we can be of service for many more holidays! Travel well :) The Luxe Nomad team
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Cause C.
May 15, 2023
Really responsive
Really responsive, friendly and helpful
Response from The Luxe NomadMay 16, 2023
Dear Cause Campaign, Glad to hear our team was of help and we hope you have a fantastic holiday! Travel well, The Luxe Nomad team
Report
Sharifa A.
May 9, 2023
Quick, polite and easy customer service!
Robee our agent has been especially helpful and quick to answer all our questions about the chalet as well as assisting us with looking for one! We have successfully booked a family chalet for out large group. Thank you so much for the seamless, polite and wonderful customer service!
Response from The Luxe NomadMay 9, 2023
Dear Sharifa Thank you for your kind testimonial and we are glad Robee took great care of you :) We hope that we can help you on your next holiday, and that we made booking this one - easy! Travel well, The Luxe Nomad team
Report
Serene T.
Apr 20, 2023
We used TLN twice for big group…
We used TLN twice for big group travels. They are very responsive, accommodative and responsible. Their prices for accommodation are very competitive too if we book early. A wonderful experience partnering with TLN this far!
Response from The Luxe NomadApr 20, 2023
Dear Serene Thank you for your lovely review and glad to hear you had another positive experience with us. We hope we can assist you on many more holidays! Travel well The Luxe Nomad team
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Lukana
Mar 8, 2023
Very good service even after Covid cancellation
We made a booking at Niseko via TLN and really loved their service. However, due to Covid, our trip was cancelled. The TLN team continuously communicated with us on the status of our Covid credit which we find very helpful.
Response from The Luxe NomadApr 20, 2023
Dear Lukana Thank you for the lovely review! Covid was indeed a challenging time but keeping our guests up to date with their credit status was always top of our mind :) We hope we can welcome you back again! Best The Luxe Nomad team
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Vincent G.
Mar 8, 2023
Attentive
Attentive. Detail-oriented. Punctual. Takes away all the headaches of traveling!
Response from The Luxe NomadApr 20, 2023
Dear Vincent Thank you for your kind reply. We hope to make holidaying, easy :) Please reach out to us again for your next trip! Travel well The Luxe Nomad team
Report
Kahar C.
Nov 17, 2022
we've stayed 3 nights at Villa Melissa
we've stayed 3 nights at Villa Melissa. was a really great experience. amazing villa with great service
Response from The Luxe NomadNov 19, 2022
Dear Kahar, Thank you for your such a lovely review! We are glad to hear you have a lovely stay at Villa Melissa and hope to welcome you back again :) Best, The Luxe Nomad team
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Lovell H.
Nov 8, 2022
Terrific experience - Gladys
Gladys have made the arrangement for ski holiday a wonderful experience. Although personal timing failed to fulfill the trip, but her approach on the issue is nothing short of terrific.
Response from The Luxe NomadNov 8, 2022
Dear Lovell, Thank you for your lovely review! We are so happy to hear Gladys took good care of you and hope to assist you on future trips :) Best, The Luxe Nomad team
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