The Luxe Nomad is Asia-Pacific's largest luxury vacation rental management company with over 1300 rooms in our portfolio. Our curated collection of villas, ski chalets and apartment-hotels, are located in Bali, Koh Samui, Phuket, Niseko, Rusutsu and Furano. With a mission to champion, inspire and enable our guests to travel well by delivering unparalleled service, we take the guesswork out of your holiday, by inviting you to "Dream a little. Travel a lot." with us.
The Luxe Nomad (theluxenomad.com) has 421 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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Warwick B.
Gizelle was a pleasure to deal with, incredibly responsive, polite, friendly, professional and knowledgeable. Overall she made it a first class experience.
Response from The Luxe NomadJan 14, 2025
Hello to the Warwick Boys, Thank you for your lovely review and glad to hear Gizelle took great care of you! We hope you have an amazing time and that your next holiday is not too far away :) Dream a little. Travel a lot. The Luxe Nomad team
alex
Jan Cauilan from Luxe Nomad did an amazing job helping organize all the details of my family ski trip to Niseko. He was always so responsive and eager to assist. It made organizing the holiday so much easier for me. I highly recommend this service.
Response from The Luxe NomadJan 13, 2025
Dear Alex, Thank you for your lovely review and glad to hear Jan took good care of you! We hope to assist you on your next trip :) Safe travels, The Luxe Nomad team
Robert M.
Angel and everyone at Luxe Nomad made planning, organizing, and experience our trip to Niseko, Japan for 17 people a fantastic experience. After helping us reserve the right accommodations (a villa plus 2 hotel rooms in the nearby hotel), Angel stayed on top of transportation and dining arrangements and made sure that once we arrived, everything would be easy. When the inevitable snafu arose (our bus to the airport broke), the team jumped into action and found us alternatives to get us to the airport in time for our flight. Again, none of that is easy with a group of 17! We would definitely use Luxe Nomad again.
Response from The Luxe NomadJan 11, 2025
Dear Robert, Thank you for your lovely review and we're glad Angel took great care of you! 17 pax in Niseko is a big group to manage so we are happy to hear that everything went smoothly - even if the bus did break down, but that's probably the result of this particularly snowy season :) Thank you for booking with us and we hope to assist you on the next trip! Best, The Luxe Nomad team
arthur
Jamais vu un SAV aussi reactif et une qualité de service a la hauteur de ce qu'il propose c'est magique
Response from The Luxe NomadJan 4, 2025
Merci beaucoup Arthur! Cela nous rend heureux de vous servir, et nous vous souhaitons de merveilleuses vacances ainsi qu’une tres belle année 2025. Rêvez un peu. Voyagez beaucoup. L'équipe Luxe Nomad
Alex P.
From the start, Angel was an incredible concierge. He has always gone above and beyond in his information and resources and services. He is prompt, helpful and has made our planning so easy. We even encountered a glitch within our group and he was able to quickly pivot and help us. We can't wait for our stay to arrive (5 days). Thanks Angel!
Response from The Luxe NomadJan 4, 2025
Dear Alex, Thank you for your lovely review and we're glad to hear that Angel did an amazing job (btw Angel is a lady, but it is a name that goes both ways!:). We hear the snow has been amazing so we hope you have the best time on the slopes! Thank you for booking with us. Dream a little. Travel a lot. The Luxe Nomad team
Andy M.
Our long awaited ski holiday in Niseko is still 5 weeks away, though as so far we can’t fault the service & experience with the Nisade team in their communication & planning. Stay tuned ..
Response from The Luxe NomadNov 28, 2024
Dear Andy Thanks for your review! 5 weeks away will come soon enough :) Thank you for booking with us and we hope you have an AMAZING trip to Niseko! Our best, The Luxe Nomad + Nisade team
Emily K.
I had an excellent experience liaising with Jessy. She was very professional, responsive, and took the time to understand exactly what I needed. The service provided was prompt, and the results exceeded my expectations. She even went the extra mile to follow up afterwards to ensure the restaurant reservations were in place which I really appreciated.
Response from The Luxe NomadNov 15, 2024
Dear Emily Thank you for a lovely review and we're glad to hear Jessy did a fantastic job! Jessy's one of our star Guest Experience execs who always goes above and beyond :) We hope you have the most amazing trip. And wish you lots of snow of course! The Luxe Nomad team
♥ ♥.
Robee was super helpful with all the queries that I have. Quick response as always
Response from The Luxe NomadNov 8, 2024
Thank you for your lovely review! Robee is a great member of the team who's always willing to go above and beyond :) We hope you have a wonderful trip!
