The Luxe NomadReviews of theluxenomad.com

Getting through to Jessica saves our holiday. Our family of 4 wants to book 2 rooms online at the Vale. Since credit card holder has to be the person doing the booking, we book the 2 rooms separately. However, after the first room was booked, there were no more rooms available online in peak season. That's stressful. I called and Jessica answered. Indeed, no more rooms were available. Jessica was patient and helpful. She was willing to find solutions to help us out, even to seek manager approval for bending room requirements. In the end, she found a room that fits our time slot. A big sigh of relief and many thanks to Jessica.

I am positively surprised by the quick and competant reply by Laksmi and Gracia, regarding my bookings and payments. Thanks for the super service!

Gracie is very responsive and gave clear answers to questions.

We had an excellent experience with Gracie from Luxe Nomad! From the beginning of the reservatuon to activity arrangements, she was promptly providing info and assistance in needed. We appreciate for Gracie's warm assistance to make this travelling plan a lot more easier.

The staff have been wonderful particularly Gizelle Rondero who has booked all our activities with ease !

We had an excellent experience with Jessica from Luxe Nomad! We had accidentally booked the wrong room type, but she was so prompt and helpful in guiding us through the steps to rectify it without any penalty. Thanks to her, we managed to change to the right room type for our family in a completely fuss-free manner. The payment process is also very convenient – the instructions are clear, just click through and key in the required details. We also appreciate that the initial deposit isn’t hefty, with the balance only collected much later, which is very helpful for managing cash flow. The facilities look amazing, and thanks to Jessica’s assistance, we’re all set and looking forward to our trip!

Gizelle and the entire guest services team have been very helpful and always gracious to deal with.

Giselle was so wonderful! Really fast emailing back with answers, making sure I was booking the correct dates for my transfers and lift passes. Appreciated all her patience as we worked on all the details for our trip.