The Luxe Nomad is Asia-Pacific's largest luxury vacation rental management company with over 1300 rooms in our portfolio. Our curated collection of villas, ski chalets and apartment-hotels, are located in Bali, Koh Samui, Phuket, Niseko, Rusutsu and Furano. With a mission to champion, inspire and enable our guests to travel well by delivering unparalleled service, we take the guesswork out of your holiday, by inviting you to "Dream a little. Travel a lot." with us.
The Luxe Nomad (theluxenomad.com) has 421 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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Win
The reservation, K. Sirapon, is very helpful and listens to what customer needs and try to accommodate our requests. Win
Response from The Luxe NomadJan 18, 2026
Dear Win, Thank you for your kind review and we're glad to hear K. Sirapon was of assistance - we aim to please! :) Have a lovely stay, The Luxe Nomad team
Greg K.
I made enquires for the Vale and received a call from Johanah and she not only understood what I wanted but was about to quickly reply by email with all the relevant information needed for our booking. plus she added a great discount
Response from The Luxe NomadJan 18, 2026
Dear Greg Thanks for your review and happy to hear Johanah was prompt and was able to assist. And a discount is always good! Travel well, The Luxe Nomad team
Jojima F.
We booked a 1 bedroom villa at Umalas Creek Bali Indonesia. We had a wonderful stay at the villa. The villa was very clean and well maintained, with a complete set of kitchen utensils, full fridge and you can cook meals, a spotless bathroom with full amenities provided. Communication was mainly through WhatsApp, and the staff were very proactive, responsive, and helpful whenever we needed anything. All staff were polite and always greeted us with a smile, which made us feel very welcome. Thank you Ms. Chintya for a smooth communication regarding a vegan cake order for the birthday. Thank you for all the staff for the lovely birthday surprise greeting, it was a thoughtful touch that made our stay even more special. The facilities were excellent, including the sauna, jacuzzi, and common pool. We especially loved the private pool inside the one-bedroom villa, which added extra privacy and comfort. Highly recommended!
Response from The Luxe NomadJan 18, 2026
Dear Jojima Thank you for taking the time to write such a lovely and long review! We're glad that the team took good care of you, especially from Ms. Chintya. And we love that everything went as planned for the birthday and the surprise! Happy to hear that you also enjoyed the pool, sauna (and the ice plunge?:), and facilities. And yes having a private pool in one bedroom is a nice touch. Hope we can welcome you back again soon, The Luxe Nomad team
Patrick
Phenomenal communication and front desk service helping with questions and setting up services ahead of arriving.
Response from The Luxe NomadJan 18, 2026
Dear Patrick, Thank you for your review and glad to hear front desk was of service! Hope you had a wonderful stay. The Luxe Nomad team
Rachael S.
Vincent with the Luxe Nomad concierge team was INCREDIBLY helpful with our pre-stay bookings - supporting transportation coordination, all ski related needs (lift passes/gear/lessons/guides), and supporting restaurant recommendation & outreach. The self service booking platform is easy to use, and when we had an "off platform" need (ex: reaching out to restaurants that didn't have online booking, reserving karaoke session) he was able to conduct direct direct outreach on our behalf. Awesome experience!
Response from The Luxe NomadJan 18, 2026
Dear Rachael, Thank you for your lovely review and glad to hear that Vince was very helpful with all your pre-arrival requests! Planning a ski trip can be stressful, and on top of that in Japan it's not always the easiest due to language barriers. So we're glad Vincent made it easy. We wish you an amazing holiday (and karaoke session of course:) The Luxe Nomad team
Winnie
Gizelle Rondero is very kind and attentive. The communication is also very efficiently.
Response from The Luxe NomadJan 9, 2026
Dear Winnie, Great to hear Gizelle took good care of your booking :) Have a lovely trip! The Luxe Nomad team
Nathalene C.
We are super blessed to have Diane Garrol as our Luxe Experience Executive for the past two years! From the very beginning, Diane has consistently shown dedication, warmth, and kindness in all our interactions. She makes the entire booking and arrangement process seamless, which allows me to travel to my usual apartment in Niseko with complete peace of mind. Thank you so much Diane, for your excellent service and for always going above and beyond! :)
Response from The Luxe NomadJan 9, 2026
Dear Nathalene, Thank you for your kind review and we are so glad to hear Diane went above and beyond. She's a dedicated team member who really cares about her guests. We hope you have an amazing trip! The Luxe Nomad team
Yosuke A.
We contacted the hotel in advance regarding the breakfast options and An Nguyen quickly responded to our inquiry and gave us a very clear answer in a friendly and polite manner. We are excited to stay at the Vale Rusutsu for our upcoming Spring ski trip in March!
Response from The Luxe NomadJan 9, 2026
Dear Yosuke-san, Thank you for your lovely review on An Nguyen :) We appreciate you took the time to write this and hope you have a fantastic time at The Vale! It's a wonderful mountain for skiing - and so big that you never feel its crowded. Wishing you the best stay, The Luxe Nomad team
