TheLeatherJacketer.comReviews of theleatherjacketer.com

Absolutely terrible!! Never received the goods! The support was also absolutely terrible!!

Ordered a jacket from this website on 22/10/2025. It is now 5/11/2025 I have heard absolute nothing from these people, I have attempted to contact them multiple times on their own website as to what is going on, if it has been shipped or not and they cannot even be bothered to respond. Near 2 weeks and nothing at all They take the money and leave it at that.

Beware!!! Took two months to finally receive the jacket. They kept promising 5-7 more days. Then started ignoring my emails. And it is not good quality. Do not waste your money!! They are crooks!!

Fortunately, I read reviews before ordering. I sent them several emails requesting information about a jacket … is it embroidered or screenprint, is the image on their page indicative of what will ship.. To their credit, they replied that these are knock-off jackets so don’t expect perfection Saved me a couple Benjamins

This company took me for $200. They never sent me a confirmation that my order was received, they didn’t cancel the order when I reached back out, they sent me a crappy coat, then when I mailed it back to them, never sent me a refund. TERRIBLE.

Definitely a scam. they dont respond to emails. the jacket is pure trash. super low quality. The jacket looks kind of similar to the pictures on the website but feels like plastic. Im sure thats how they skate by. The sherpa on the inside has the texture of a shag rug and is falling off. Some of it got in my mouth. Disgusting.. Its horrible. no customer service at all. Showed up folded up 4 times over no tags no bill of lading nothing. I cant get the wrinkles out. It smells to high hell. BUYER BEWARE!

This company is a JOKE! ordered Dec 2nd think ok 7 to 10 business days I'll get it by Christmas... ya no.... after a week I emailed them asking about wen it would be shipped after emailing them 2 3 more times they finally said 5 to 7 days thats after the 7 8 days it had been already, so not getting it by Christmas at this point after another 7 days still no shipping so I spent another 4 days emailing them trying to get a response I got a very vague response " sorry it will be shipped in 3 to 5 business days" that's it.... after another 8 business days now passed Christmas it still wasn't shipped so I asked to cancel n get a refund took me about 4 emails n another 5 6 days to get a response saying I'd get my refund in 3 days so nothing came n my order at this time was STILL PROCESSING thankfully I paid thru PayPal n opened a case and they wouldn't even reply to paypal about the case or nothing so I get my refund finally just issued today, this company has the worst customer service ever there very unprofessional when they finally reply to emails, n based on the other reviews I'm glad I didn't get my item cuz it sure sounds like there ordering cheap crap from across the world n trying to pass it off as high quality in my case real NHL gear ridiculous n this company needs to be shut down !!!

DONT NOT BUY FROM THIS WEBSITE! I made a purchase from this site and paid extra for “guaranteed 7 day delivery”. It has now been a month and I have sent several emails and tried to contact several times and have not heard anything back. Fakes & Frauds!