Lotus E.
Peter Marshall was extremely rude and…
Peter Marshall was extremely rude and unprofessional. I called to confirm a booking I received online. After confirming, he stated he would charge my card. At that moment, I received a message from my mom about an emergency, so I let him know I could not proceed. He immediately hung up on me. When I called back to ask why, he said, “Our call was done.” His tone completely changed the moment I said I didn’t want to move forward. The entire interaction felt sketchy and unprofessional. I would not recommend.
Response from ThejerseyflightsMar 6, 2026
Turning that straightforward interaction into a story about rudeness, hanging up, and “sketchy behavior” is certainly a creative interpretation. Unfortunately, creativity and accuracy don’t always go hand in hand. We understand that plans change and emergencies happen. What’s less understandable is rewriting a routine booking call into a dramatic narrative afterward. In any case, we wish you and your family well and hope that your next booking experience—wherever it may be—meets the same standard of service you received from us.

