T.K. G.
I never received my order after 20+ days
I never received my order after 20+ days. I tried to file a claim through the insurance you purchase with your product— still nothing after a week. I also emailed two days also with no response. I understand that things may be difficult because of the virus but I have received every other package from every other company at this time (even from England). I am to be moving soon and I’m not even totally sure I will receive it in time. I have yet to have correspondence regarding a refund. Update, it’s been almost a month and the only response I got from the Honey pot was on this review even though I’ve sent emails even after posting this with no response. I have been notified that my package is at FedEx and was delivered today but honestly it can stay there I will not patron this company. I want a refund.
Response from The Honey Pot CoApr 13, 2020
Hello T.K. We sincerely apologize for the lack of communication on our part in regards to notifying customers of shipping delays, refunds, and inventory issues. In addition, we are working round the clock to answer each and every customer during these challenging times. We completely understand that we dropped the ball and want to earn back your trust.