The Holster MillReviews of theholstermill.com

I ordered a holster on 5/18 with a lead time of 10-15 days. I emailed in 6/21 to ask for an update, and was told it would ship by end of day 6/24. On 7/6, 2 full weeks after the deadline they established, I received a shipping notification. It is now 7/15 and the shipping still shows “Shipping Label prepared, USPS awaiting package”. I let them know the holster was needed for a match on 7/12, and they assured me it would arrive in time. When it hadn’t shipped by the end of June, I bought kydex, hardware, and foam and made my own. I’ll be reaching out today to cancel the order. Update: it’s now been 2 days since I emailed requested cancellation, no response. No acknowledgement. No update from the company on my holster’s progress. Shipping label still marked as “created, awaiting package”. Sounds like it’s chargeback time for an instagram page that just happens to get holsters out the door once in a while.

Product is great. The lead time and communication was 1 star.

I ordered my holster on April 2nd and didn't receive it until June. The wait was definitely longer than I expected, and I considered canceling my order. However, there aren't many holster options available for the HK VP9 with an Olight PLX. When the holster arrived, I was very impressed. The material is strong, sturdy and the fit was amazing, I did run into a few issues but customer support was very helpful and communicated well, and made sure my concerns were taken care of While the production and shipping time could be improved, the quality of the holster and the excellent customer service made the wait worthwhile. Overall, I'm very pleased with my purchase.

Ordered on April 25th. Not a word about the status of the holsters. Emailed twice; no response. Decided to follow them on social media to send message there as they seem to post daily on Instagram and Facebook; message was read but never responded to. I would say they have poor customer service but that would mean that it would have to actually exist; which it clearly doesn’t. I regret trying to purchase but at least it was easier to file claim with PayPal. PLEASE, PLEASE; avoid this site, scam likely. Small update: After posting this review as well as a review on Facebook someone reached out and essentially took the blame for the mishap. It was a nice gesture and while I’m still interested in their holster due to me having a very niche firearm/light combination; I’m not interested in having to leave negative reviews in order to get a response. Maybe I’ll try again in the future but currently going to still have to avoid and look for a holster elsewhere.

Well it's hard to make a review when I haven't gotten the thing yet. I would've went with a more reliable company, but since I got a bit of an odd ball (Canik mete SF, W/Olight PL-X) no one makes a holster for it. When I first made my order; it had a 10-15 day lead time. Now it's week 4, and not a peep from the seller. I tried contacting through the website. Nothing. Tried through a email. Nothing. I understand if there's delays, (annoying but understandable) but at least tell me it's delayed or something. Don't just leave me in the dark. At this point it just seems like a scam site. I hope I'm wrong, but we'll see. I'll probably change my review if I ever receive it. *Edit 06/30/26*: Now it's week 6, and still no holster. I actually did get a shipping update on my order saying the labe was created, and is awaiting pick up. That was weeks ago, and it still hasn't left. It's being shipped out of Florida, and I live just one state over. So at this point I could have just driven to Florida, and picked it up myself; and it would have been faster. The seller did actually contact me after my last review, and was very apologetic for the delay; and lack of communication. Saying they never got my emails, and this kind of thing has happened before. I tried to respond back, and got nothing again. I'll update again if I ever get my holster. *Edit 07/14/27* I finally got my holster! From the time I ordered it (May 16th). To the time I got it (July 7th) it was a total of 7½ weeks. That's a long time for anything let alone a holster; but now that I have it. It's time for an actual review of it. **The Real Review** So right off the back it's a pretty good holster. It feels quality; and is nice and sturdy. It's the DPC+ (Light Bearing), and it's great. The only thing I wish it had was the ability to cant both ways instead of the just the one. One of the edges looked a bit unfinished, but it wasn't sharp or uncomfortable at all. So overall I'd give the site 3/5. 2/5 for the overall shipping process, and 3.5/5 for the holster The shipping process is really holding the company back from being a great option, but hopefully they'll make changes and get there.

Holster never delivered after months of delay. Unreliable/incompetent seller.

Custom built holster that works well and looks even better. It’s also very comfortable and I’m on the larger side at 6’7 355. The Holster Mill is very responsive when I asked a question during this whole process. Will be buying more holsters from them in the near future.

As of right now it's been over a month since I ordered my holster and I have yet to receive it. I contacted a few weeks ago to make a small change and I was assured that making that change would not affect the arrival time of my order.