thehockeydepot.comTheHockeyDepot.com is an e-commerce site selling hockey equipment and team uniforms to leagues, teams, and schools. Here you can buy all your hockey equipment and skates at discount prices
thehockeydepot.com (thehockeydepot.com) has 95 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Stefanie E.
Item was not as pictured. Does not have the full orange sleeve, just the armbands
Response from thehockeydepot.comApr 1, 2024
please send us an email to [email protected] so we can get this worked out. we would be more than happy to work with you way before you left a 1 star review. We strive for 5 stars on all orders. Again please reach out to us at [email protected]
Scott B.
I received my pants. Put them on for my first game and the plastic clips on the side both simultaneously broke and ripped my finger wide open very deep. Blood ruined my brand new skates. I'm very upset I spent money here
Response from thehockeydepot.comFeb 1, 2024
We will get this taken care of as we strive for nothing but 5 stars. Please reach out to us so we can take care of this. Please note that we are not the manufacture of any TRON or any products. Rest Assured we will get this taken care of. Thank you, Thehockeydepot.com
Asif C.
There was one jersey missing from my order (the blue ny rangers). And the ones that i recd didnt fit in the arms. im very sad.
Response from thehockeydepot.comApr 25, 2022
Mr Chhabu: Lets get a few things straight. You did not contact us to ask about exchanging anything, we emailed you and said the Rangers jersey was out of stock and we sent up separately from the package via USPS the gray jersey for the replacement. You also asked us for a sizing chart which we supplied and you ordered the Intermediate Goalie Cut which is a Junior Size not a Senior Size Goalie cut jerseys. What you ordered you received and if you ordered the wrong size which seems to be the case how is this our fault when you neglected to even contact us to see what can be done. Please feel free to email us at [email protected] and reference your order number so we can see what can be done but understand what You ordered We shipped. Thanks, Mike Thehockeydepot.com
Todd S.
Order was canceled after it was confirmed.
Response from thehockeydepot.comDec 27, 2021
We actually emailed you almost immediately after the order was received notifying you that the items were in fact out of stock. We try to keep our inventory as up to date as possible and make every effort to ensure products are available but unfortunately sometimes things are out of stock. We then contacted you and did not get any response at all and since we do not want to hold your money, we issued a full refund. We apologize for the inconvenience but some things are out of our control. Rest assured we strive to make each and every customer happy and deliver merchandise and we are sorry that items become unavailable due to low inventory. Thehockeydepot.com
Jennifer T.
Said item was in stock. Emailed me later to say item was no longer available but would let me buy a similar item that cost more than double the price for 5% off. They still showed the item I ordered as available. Trying to bait and switch.
Response from thehockeydepot.comApr 3, 2021
Actually and factually this is completely inaccurate. Yes we were out of stock in what you ordered which was the Alkali RPD Quantum Senior Inline Hockey Girdle Small/Medium @ a price if 39.99 and are STILL out of stock. We then offered you the RPD Visium girdle in Sr Sm/Med @ the price if 59.99 with a 10% off not a 5% off since it was available and in stock. It was not more then Double the price or 5% off as you stated. If we had it in stock why wouldnt it be sold to you, We offer what we have in stock and try to offset some of the cost by offering a discount like many other companies do. Our email to you is posted below to show your inaccuracies: TheHockeydepot.com Please note that due to an inventory feed error we showed the RPD Quantum Girdle in stock in Sr and we are sold out. We do have the RPD Visium girdle in Sr Sm/Med for a price of 59.99 and we can offer you 10% off this price due to this mistake. Please let us know if you want to change the girdle to the Visium and we will modify the order to allow you to pay the difference online We apologize for the inconvenience but please let us know what you want to do a refund or the difference Thank you Thehockeydepot.com
