Barbara W.
Grateful journey
I learned so much about clean eating. I received support by Erica Burns. She was encouraging and gave me ideas Evan beyond the program information. I was supported through the material and although I never lost one pound which is frustrating, I had many wins in my digestion, my sleep, my skin rashes left and my sleep improved. Over all I am happy I went on this journey and hope to continue to here to the program and get the two months free extended care, and perhaps beyond. It was a big investment, which is rare for me to do for myself, and living on a fixed income, but I am prayerful and hopeful that in time it will pay dividends in my healthy cellular renewal, life moving forward.
Response from The Health Institute With Dr. Josh AxeAug 27, 2026
Hi Barbara, Thank you for taking the time to share your experience. We’re sorry to hear that you were frustrated with the refund process and had difficulty getting support when you needed it. We’d appreciate the opportunity to better understand what happened and review your experience directly. Unfortunately, we’re unable to address account-specific details publicly, but our Support team would be happy to look into your concerns and provide assistance. Please reach out to our Support team at [[email protected]](mailto:[email protected]) or 877-295-8339 ext. 1004 so we can locate your account and review your concerns with you. Thank you again for bringing this to our attention. We value the feedback and would appreciate the opportunity to address your concerns directly. With respect, The Health Institute Team