The Gift Card Shop | TheGiftCardShop.comReviews of thegiftcardshop.com

Bought birthday gift card for my friend's daughter. Paid 2-day expedited delivery. They took 2 days to process/ship and card never made it. Called them a week later to request a refund. Bad attitude from reps. hung up on me twice. Took them another week to "investigate" and ignore my request to cancel/refund and instead sent a new card. Not even to the destination in the order (my friend's) but to my billing address (me). Called again and they kept saying there's nothing to do and kept hanging up when asked to speak to a supervisor. Ended up disputing the charge with my credit card.

My children both received gift cards that could only be redeemed at thegiftcardshop.com, but their site kept failing with errors when trying to redeem the gift card, saying "Please call your financial institution for more information." It took multiple tries over multiple days to get the transaction to work for my son. I immediately tried to redeem my daughters and am having the same errors again now trying to redeem her card. Customer service was unable to help. Better to just use Venmo or other cash transfer app. I will never use this site to send gift cards.