The Gift Card Shop | TheGiftCardShop.comReviews of thegiftcardshop.com

Do NOT trust- FRAUD!!! do not use!!!Horrible Customer service- bought for someone going through chemo- didn’t receive when they said it would be there - now almost a month…. Was on phone for over an hour trying to rectify- still no card but they have my $100- when asking for manager and getting upset- after being on phone for over an hour - they hung up on me! Theft of service I am reversing charges!!!!!!FRAUD Review is pending - due to FRAUDULENT COMPANY!!!!

A church family member sent us a gift card after my husband had surgery and I had another baby. Unfortunately, taking the physical gift card off the paper it came on tore 4 numbers off the card #. I called customer service and sat on hold for 1 hour 20 minutes before anyone answered. They told me without having the order number there was nothing they could do. I spoke to a supervisor and after another hour and 18 minutes they still were unable to help. I offered the purchasers name, address, MY name and address where the physical card was sent to. Customer service continues to inform me that without the receipt and order number they couldn’t do anything because it was an anonymous sender. Lol~ considering so read the letter that came with the card and informed them it was right there, it certainly wasn’t anonymous! There’s no possible way that this company wasn’t able to look up the order with the information I gave them! So now the kind people from my church spent $ on a gift card that will never be able to be used! I will never and would never recommend using the gift card shop to anyone!

I ordered Gift card. I received a message stating there was a problem to do it again. When I did I received the same message. Then I received 2 different emails from my credit card company stating I was billed for the 2 transactions. I have been on the phone holding for 50 minutes now. I alerted my creditor but they can't do anything while the transactions are pending.

I spent the better part of the last 2 days trying to get a gift card to work. I received multiple contradicting statements regarding how to get the gift card working. After having a customer service agent hang up on me, and another argue that I didn’t know what I was doing (even thought I was using the website Instructions), I had all but given up hope. After entering in my Information for roughly the 20th time, I was finally able to get the card working. The silver lining is that the card did work, but the amount of frustration and hassle that I dealt with while trying to get it activated is less than ideal. If you are able to get a gift card from somewhere, I would suggest do so if you want to save time and frustration!

What a nightmare!! Took my order, took my money but final screen says order could not be processed. Have to dispute with bank I guess. These people are criminals.

Purchased a 100.00 dollar gift card for my cousin. She was unable to use it without entering her own credit card information. She did not feel comfortable doing that so asked if I could call the company. I was on the phone 1.5 hours. They told me she should not enter her credit card info to use the card. I asked them to advise how to use it. They did not have an answer. Asked them to refund my money. They said they were unable to do that. I am in the process of disputing it with my credit card company to get my money back.

It doesn't deserve one star now they ruined Christmas for my son who is in the military my bank is going to hear about this scam

Stay FAR away. I don’t “think” it’s a scam, but should be. I ordered an online gift card days and days ago, and no word. They won’t answer the phone either. Horrid company. Trying to dispute with my CC company, but it’s still labeled as pending.