The Gift Card Shop | TheGiftCardShop.comReviews of thegiftcardshop.com

A friend purchased a 100 Visa Gift Card for me for Christmas but when I click on the link to access I am immediately warned by security software that the page is "suspicious" - the security certificate they are using is one that was issued for a completely different site and it was also flagged for containing "dangerous URLS" - accessing could place data at risk. No way for my friend to receive her money back and no safe way for me to access the card. Did a quick search to see so many reports of fraud / scam and now you can add mine to the list. Update (2/10/26): as you can see they responded as though they planned to rectify this however despite filling out the information they requested the same day (2/5/26) it's been 5 days and I've never received any follow up. I will update this again should it get resolved but at this point I don't have a lot of confidence that it will. Update: A late update but wanted to make sure I was able to use the credit before posting again. Despite the issues with the website their customer service was great - responding right away and provided me with the option of a physical gift card that was mailed out and received within a few days. When I first attempted to use in a store it prompted me for a pin # which the paper work that came with the card did not mention so that was frustrating but when I more recently used for an online purchase it went thru with no problems. Hope they resolved the security issues on their website - but I'm updating the rating based on the customer service for resolving the issue and ensuring I could use my gift card.

Update! Cindy from The Gift Card Shop contacted me about the issue we were having. She was an incredible help to us. We received the one replacement card that we were expecting. The other card that was rejected by Amazon ended up being able to be used in person at a store. We'll just note for now that some of these gift cards cannot be used online. Cindy was absolutely fantastic to work with! My kids received gift cards from this company for Christmas from a family member. Two kids tried to use theirs on Amazon. One card kept trying to be processed so many times that the card ended up being cancelled. My husband somehow was able to reach an actual person in customer service who said a new card would be sent. Haven't seen it show up yet. The other card was immediately rejected by Amazon. We're going to try a physical store to see if it will work, but the chances are not good. If we have trouble again and especially if the third card is unusable as well, I'll be advising the family member to put in a dispute or claim with their credit card company for fraud.

I’ve never had a problem with their cards. I always purchase the e-gift cards, always came instantly after purchase. No issues using the card either, well almost no issues, only occasional minor issues. But last 2 cards I tried to purchase seem to linger in processing. My payments for the cards came out instantly but getting the ecard became ridiculous. Told to wait 24 hours, why? It didn’t take 24 hours , only seconds for my payment to be taken. So I waited almost 48 still no card. So I canceled, thinking it was a one time thing since this was the first time it wasn’t instant. Waited 24 hours or so to repurchase same time happened no instant card, went to processing again even though my payment had been taken instantly, called again and told to wait the full 24 hours before calling again if it wasn’t there, so I just canceled. Now I have to wait to receive refund. And find another place to purchase my gift cards.