The Futures DeskReviews of thefuturesdesk.com

Response from The Futures DeskMar 27, 2026

Hey Gregory, thanks for the feedback. We've looked into your ticket and reached out to you directly via support with more details and a way to make this right. Appreciate your patience while we worked through this with you.

Response from The Futures DeskMar 24, 2026

We're sorry you had this issue. We want to help you fix this ASAP. We need a bit more information from you - we've messaged you!

Response from The Futures DeskMar 12, 2026

We're sorry to hear about your experience and we take account security seriously. After looking into this, the cancellations on your accounts were processed through your dashboard, with reasons submitted at the time. We also reached out with an offer to restore your accounts for the cost of a reset each, bringing them back to a zero balance. That offer still stands if you'd like to take it. If you genuinely believe your account was accessed without your knowledge, we'd encourage you to update your password and reach out to our support team directly so we can help investigate. We're not in the business of canceling accounts or farming resets... that works against everything we're trying to build here. We'd still like to help if you're open to it.

Response from The Futures DeskMar 12, 2026

We're sorry to hear this. Reach out to our support team and let us know what happened, we'd like to help.

Response from The Futures DeskJan 13, 2026

Thanks for sharing your experience, Penny. The daily loss limit is set by the trader at signup and is customizable. Higher loss limits do come at a higher cost because they carry more risk for the firm. The good news is that on ANY account, once traders demonstrate consistency in live brokerage, additional risk and contracts can be made available over time. We appreciate you taking the time to leave feedback.

Response from The Futures DeskDec 5, 2025

Hey there, we’re sorry you had a bad experience. For clarity, we funded you with a $3K brokerage account, which was unfortunately blown. You then reached out requesting additional funding, and we attempted to set up a risk call to help you. You then immediately opened another account under a new email, which is against our Terms of Service. We honored all of our responsibilities as the firm, but these actions were a violation of the rules. That said, we’re still willing to work with you if you’d like to move forward the right way. Please reply to our support message so we can help.

Response from The Futures DeskSep 2, 2025

Totally get it, options can be a better fit for some traders. Just to clarify, our service is all about Futures, which have their own advantages like extended hours and no PDT rules. If your review was more about futures trading in general than your experience with us, we’d be super grateful if you could update it to reflect that. Either way, appreciate you giving us a try!