TheformulaicReviews of theformulaic.com

Was charged twice after the trial period even after i cancelled. Their customer service is a joke. Avoid at all costs! Scam company!

I had a very poor experience with this full-body workout platform. The onboarding is confusing and unclear — there were no instructions or guidance, and I couldn’t access or use the platform properly. I was looking for a free trial and did not complete sign-up, yet I was charged twice without notification or consent. Customer support was nearly impossible to reach. When I finally found a channel, I received canned responses and my refund request was dismissed despite never having used the service. This is unacceptable. Very poor user experience and customer service. There are plenty of better, more transparent options — I would not recommend this company.

Never used the service, but I forgot to cancel the free trial and was charged. Unlike many other businesses, they refused to issue a refund even though I contacted them the same day the charge went through. It honestly felt very disappointing and showed a lack of understanding and customer care.

Esperienza pessima sotto ogni punto di vista. Ho attivato una prova gratuita senza mai riuscire a utilizzare realmente il servizio: piattaforma complicata, poco intuitiva e scomoda, soprattutto da telefono, dove manca qualsiasi praticità. Il problema più grave però è arrivato dopo: mi sono ritrovata un addebito automatico di 15€ senza che fosse spiegato chiaramente come disattivare la prova gratuita o evitare il rinnovo. Informazioni poco trasparenti e percorso tutt’altro che semplice. Come se non bastasse, ho contattato l’assistenza per chiedere spiegazioni e il rimborso… ma non ho ricevuto alcuna risposta. Nessun supporto, nessuna attenzione al cliente. Risultato: soldi addebitati per un servizio mai utilizzato e totale assenza di assistenza. Esperienza che sconsiglio vivamente!!

I thought I was going crazy. I’ve cancelled twice and still keep getting charged? I cancelled in December and was charged still in January. I cancelled in January and was charged February? I even had the “your trial will be active until …” date and they charged me and my subscription remains active? I asked for a refund and am waiting to hear back. Now looking at the other reviews, I was NOT going crazy.

Esperienza pessima che non riesco ancora a risolvere da settembre 2025 Dopo aver sottoscritto il piano di abbonamento gratuito per 30 giorni, è iniziata la fatturazione con addebito sulla carta di credito. Ho ripetutamente disdetto l'abbonamento, disattivato l'account ma continuano ad addebitarmi mensilmente i 15 euro del costo dell' abbonamento. La banca non risolve il problema perché chiede prove dell 'avvenuta disdetta. Ovviamente non è mai arrivata alcuna e mail di conferma dell'avvenuta disdetta. Da evitare assolutamente.

Terrible customer service and misrepresentation of the free forever challenge. Was charged a subscription fee even after cancellation.

Took double payment from my account after I had cancelled! Nobody responding to my emails! Disgusting