DL
Disappointed
I had ordered cards from Foil Printing Co two years ago, and didn't think twice about ordering from them again this year, after having a great experience with them. Unfortunately it seems in the past two years, they raised their prices and diminished their quality of service. I ordered a third of the quantity from 2020 but it costed the same. Additionally, a proof was promised within one working day, but I had to poke them after 3 working days after not hearing any updates. My point of contact apologized and made it seem like they hadn't even started on the design, and promised a proof within an hour. Unfortunately, I didn't receive the proof until the next day. From then, we continued to receive slow responses and will definitely not be ordering from them again.
