Debra R.
Customer service is horrible
Customer service is horrible. Company rep told me to stop and let him talk. Unfortunately, I'm the one paying and he needed to stop and let me talk.
We are a creative design agency that offers impeccable services and ingenious solutions that reflect the latest industrynorms and capacity to make an absolute impact.
The Custom Logos (thecustomlogos.com) has 11 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Research & Development · California, California
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Research & Development · Los Angeles, California
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Research & Development · San Francisco, California
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Research & Development · Hayward, California
Excellent
Showing 3 reviews with 1 star · Clear filters
Debra R.
Customer service is horrible. Company rep told me to stop and let him talk. Unfortunately, I'm the one paying and he needed to stop and let me talk.
Kathryn M.
This company is a scam. I contracted with them for a logo and then a website. They then talked me into getting a trademark. They kept asking me for more and more money, but did not process the trademark application. They also kept asking for more money. I asked for a refund, which they promised but never delivered. They then sold my domain name to a third party who used it to post a website about killing dogs using my personal information, and is asking me for $1,650 to buy back my domain name. I have reported them to the Better Business Bureau and to the FBI
Ameerah H.
I have been with them for over 2 years. Whenever I call to get something updated on my website, they conveniently realize a security update is required that same day. I have spent over $7500 for a website that they do not update correctly and ask for more money. They are now withholding my website and domain that I own from me.