ThecommenceReviews of thecommence.com

I have a purchased a lot of clothes from this company. One of the clothes dosent looks nice on me, so I ask about refund, they said, keep yhe clothes and I can use some store credit, unfortunately the new clothes was to big and I try to exchange for smaller, but they said, they dont do exchange! So I paid £60 for nothing. Beware, if the size dosent match, you lost your money.

I have been ordering clothes on this website. I really love the styles but sometimes it was hard for me to choose the size, so I did want to return some of them. The customer service was so helpful and quickly response to me, then gave me very good offer. In my experience this is the best customer service ever. Will order more stuff with their offer 🥰

Although my order took almost a month or more to receive, i am happy with the quality, customer service, and fast response. I ordered around 40 to 50 items which all were great quality and material! Unfortunately, I returned a few things that did not fit to my liking, and placed a cancellation request on a few items that were “Out of Stock” still pending for delivery. The customer service was great at processing my cancellation request plus refund, and immediately guaranteed a return label for the clothes that didn’t fit. I will definitely come back and shop, their commitment to provide a smooth shopping experience has left a great impression. Just be advised, their quality and style is amazing, due to high demand, give yourself enough time when you order, specially if you need items for an event. Order takes a month or two to receive. Second, when returning items, remember order #, keep all tags, and clothes in their bag, email each item detail description, sku number for each, and brief description for each. Once you get a return label print and take to UPS and request a receipt and email to retailer for refund. Hope this helps!!! Happy shopping

Good quality and customer service!

Great quality, was so impressed with all the pieces I got. A few things didn’t fit but it was too expensive for me to send back to return so they offered me a great option of store credit which I took. Love and will be ordering more!

I am very pleased with my first purchase. Loved all 3 stylish items. My second order included a dress that I ended up not liking, so I was given a store credit instead of having to send it back. I’m looking forward to ordering again.

Amazing customer service! Beautiful clothing, sizing and described is exactly as on site. Very classy outfits! I had many, many complements on my outfits! :-)

Esperienza di customer care mai avuta prima. Eccezionale. Ho ordinato un pantalone, la taglia scelta da me non era quella giusta. Ho chiesto un cambio. Il servizio clienti mi ha detto che ritornare un articolo negli USA per me sarebbe stato molto dispendioso. Mi hanno fatto una proposta sbalorditiva, mai avuto una cura simile da un venditore. 🔝🔝🔝