The Clunker JunkerReviews of theclunkerjunker.com

Response from The Clunker JunkerOct 15, 2026

Andrew, we're sorry for the frustration and disappointment you've experienced. We understand your concerns regarding the difference between your accepted offer of $430 and the $250 you received at pickup. While an aftermarket catalytic converter can affect a vehicle's value, any adjustment to an accepted offer should be supported by documentation. Our team has reached out to the buyer to request clarification and the required evidence supporting the price change. We also understand your frustration with how your concerns were initially handled, and we apologize if you felt dismissed. Please know that we take these situations seriously and are still actively working to resolve this issue. Our team is continuing to follow up with the buyer to ensure your concerns are thoroughly reviewed and appropriately addressed. We appreciate your patience as we work toward a resolution and thank you for bringing this matter to our attention.

Response from The Clunker JunkerSep 30, 2026

We’re sorry to hear about your frustration. Once a vehicle is sold and picked up, it is important that the appropriate title and registration steps are completed with your state’s motor vehicle agency. We’d be happy to review your transaction and help determine what may have happened. Please contact us directly so we can look into this and provide any documentation we have regarding the sale and pickup of your vehicle.

Response from The Clunker JunkerSep 25, 2026

Thank you so much for the wonderful review! We’re thrilled to hear that our team was able to make the process quick and easy, especially helping you avoid additional storage fees. It’s great to know the driver provided excellent service as well. We truly appreciate your recommendation and thank you for choosing The Clunker Junker!

Response from The Clunker JunkerSep 22, 2026

We’re sorry to hear that you left the experience feeling this way. At The Clunker Junker, we take concerns about transparency very seriously. Offers are based on the vehicle information provided to us, and if information about the vehicle or its condition is later found to be different, the offer may need to be adjusted. We would never intentionally provide false information about a vehicle or its catalytic converter, and we’d like the opportunity to review exactly what happened in your case. Please reach out to our team with your claim information so we can look into the original offer, the reason it was changed, and the information you were given. We appreciate the feedback and the opportunity to address your concerns. UPDATE: We believe the customer may have confused our company with another service provider. Jim never accepted an offer from our company, nor did he provide the required pickup information, including a pickup address. As a result, we never assigned or dispatched a tow provider or buyer for his vehicle. Despite multiple attempts to clarify the situation, Jim has been unable or unwilling to provide any information or documentation demonstrating otherwise. Based on our records, no pickup was ever scheduled or authorized through our company.

Response from The Clunker JunkerSep 22, 2026

Thank you so much, Miriam! We’re so glad to hear the process was painless from beginning to end and that our team was helpful. We noticed you gave us 4 stars, and we’d love to know what we could have done differently to earn that 5th star. Your feedback helps us continue to improve. Thank you for choosing The Clunker Junker!

Response from The Clunker JunkerSep 3, 2026

Hello Mindy, Thank you for taking the time to share this, and I'm sorry to hear about the concerns you experienced. We understand how unsettling it can be to feel unsure about who is on your property or how a vehicle inspection is being handled, and we want to make sure that's communicated back to the buyer involved. Regarding the price adjustment, our records show the vehicle's engine was overheating during inspection, which was not listed in the original submission, and this is what led to the updated offer. We understand this is frustrating when it happens in the moment, but our offers are based on the vehicle's actual condition at pickup.