Gary
they took my money
they took my money. Weeks later when i asked about shipping it, they said they are closing and can't refund my money, go dispute charge at my bank. DO NOT BUY FORM THEM
At The Classy Home, our name says it all — we’re dedicated to helping you transform your house into a space that’s truly stylish, comfortable, and uniquely yours. We believe that your home is more than just a place to live; it’s a reflection of who you are and one of your greatest sources of pride. That’s why we offer an extensive selection of high-quality furniture and décor designed to elevate every room, from the living room to the bedroom, dining area, and beyond.Whether you’re furnishing a new home or refreshing a single space, our mission is to make the process easy, enjoyable, and affordable. We carefully curate our collections to include timeless styles, modern trends, and practical solutions for everyday living — all while keeping comfort and durability in mind.At The Classy Home, customer satisfaction is at the heart of everything we do. Our dedicated team is always ready to assist, whether you need design advice, order updates, or help finding the perfect piece. We’re not just furnishing homes — we’re helping to create beautiful environments where memories are made. Welcome to The Classy Home — where style meets value and service meets care.
The Classy Home (theclassyhome.com) has 64 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Gary
they took my money. Weeks later when i asked about shipping it, they said they are closing and can't refund my money, go dispute charge at my bank. DO NOT BUY FORM THEM
SUMMER L.
I ordered furniture from this company and on the day the order was supposed to ship they shut down their website. I reached out to them through email. It took them a week to reply back to me, just to tell me they were unable to process a refund and for me to contact my bank. This is a true SCAMMING website. Do not purchase from them.
Tyler M.
Horrible company. Do not order from them. Look at their Yelp reviews. They are a scam company that pays for positive reviews and periodically shuts down (and tells customers they are closing, not getting the stuff they ordered and also not getting a refund unless they dispute with their bank with takes weeks to months).
Barbara D.
I also went on The Classy Home website to see when my purchase was shipped. The website was shut down and to email them. I received an email to dispute it with my bank or credit card company so basically they took our money knowingly they were going to close: I’m just not sure why they can’t refund our money!
Paul E.
No longer in business. Last week I called and asked why my order missed it's shipping date. I was told it would be a weeks delay and ship 10/3/2025. Only to find out today that they are no longer in business, and not refunding our purchases. We need to dispute the charge with our CC companies.
Angel “Golden” W.
So today i went on line to check on my order and the app stated the the store was close…,and if your order hasnt be shipped yet u wldnt be getting your product… and to email them…. I just need my refund atcthus point… to close to the holidays for the bs….sorry to all the people affected by this… this shit hurt my feelings and my pockets… pls refund me asap… ive already emailed you.
Teresa D.
Placed an order for a bedroom set and paid over three thousand dollars last week. I called for a ship date, only to be notified by email that this company Closed! They will not refund my money! I have to fight it with my bank. What kind of company does this to its customers? Hopefully I can get a refund , however this should have Never happened! Total Scam Company, do yourself a favor and order from a brick and mortar store. This online company is a scam!
Adeals
This store is anything but classy! Do Not purchase anything from this company!! They are selling high price, low quality Knock off items. First of all, read their return policy very carefully.The ridiculous original packaging needed for return; Two way shipping charge;25% restocking fees On Top of telling you, if the items arrive broken, don’t refuse the order shows you clearly who they are from the jump! I unfortunately did not read this previous to purchasing 3 sofas from the same collection for my formal living room, Two of which arrived Broken! The delivery man noticed the first one being broken, and luckily advised me to refuse delivery. The second I discovered was broken In the same manner upon unwrapping. It took me months to get a refund for the first refused sofa and they literally told me they could just have someone put the leg back on for the second one. In all, they sold me 3 very cheap low quality sofas, which did not match the ad description with legs literally stapled on. Save your money and time buy from a more reputable, honest and honorable company!
Response from The Classy HomeAug 14, 2025
Dear Alicia, Thank you for taking the time to share your feedback. We sincerely apologize for your experience and understand your frustration regarding the quality of the sofas and our return policy. It’s never our intention to disappoint our customers. We appreciate your comments, as they help us improve our services. We have addressed the issue with your order and processed a refund for the damaged sofa. We value your business and hope to have the opportunity to restore your faith in us. If there’s anything further we can assist you with, please don’t hesitate to reach out.